Product Support Manager

3 mesi fa

Roma, Italia MBDA A tempo pieno

MBDA Italia è l'azienda italiana che fa parte del gruppo multinazionale MBDA, leader mondiale nel settore dei sistemi missilistici

MBDA rappresenta il primo Gruppo a livello europeo con capacità di produzione e progettazione in grado di coprire l’intera gamma corrispondente alle attuali e future esigenze delle forze armate (terra, aria e mare).

All’interno della Direzione _CSS_, MBDA Italia SpA è alla ricerca di un "ASTER Product Support manager ”.

Titolo di studio richiesto:
Laurea in Ingegneria Elettronica o equivalente

Esperienza professionale

È richiesta esperienza nel campo del coordinamento tecnico, in particolare nell’ambito del progetto di equipment Missile, della loro messa in produzione e delle problematiche tecniche di manutenzione degli equipment del Missile. Massimo 5 anni di esperienza in contesti affini (preferenziale).

Attività previste per il ruolo:

- risponde a domande sull'uso e la manutenzione dei prodotti (domande dei clienti o degli assistenti tecnici distribuiti presso i nostri clienti),
- analizza ed elabora i fatti tecnici riscontrati dai client
- esamina l'impatto sul supporto logistico dei cambiamenti nella definizione (cambiamenti nei mezzi di manutenzione, documentazione, pezzi di ricambio...)
- gestisce l'elaborazione dei principali fatti tecnici per il CSS (interfaccia con la Design Authority), implementazione budget di garanzia, sviluppo
- funge da contatto in Italia delle esigenze di soluzioni di supporto in termini di servizi di riparazione
- monitora lo stato di avanzamento delle attività di riparazione, controlli, analisi di eventuali problematiche bloccanti per le riparazioni in collaborazione con le Design Authority
- segue l'evoluzione della documentazione técnica utente
- supporta l’ILS manager per analisi dei requisiti contrattuali ed accettazione del SOW del cliente (attività ricorrenti ed attività on demand)
- partecipa agli stati di avanzamento mensili col cliente MBDA FR e prende in carico le azioni tecniche e la loro esecuzione
- effettua analisi/ottimizzazione spare parts stocks per attività di riparazione equipments
- organizza riunioni d’avanzamento periodiche presso i subfornitori per aumentare il controllo di:

- conoscenza delle problematiche di failure degli equipments/sottoassiemi
- produzione spare
- rispetto dei tempi contrattuali di riparazione
- eventuali obsolescenze sulle linee e loro implicazioni
- emette i documenti contrattuali di responsabilità CSS, ad esempio Quarterly Progress Report con tutti i contenuti richiesti
- conosce i documenti di fornitura contrattuale emessi direttamente da OPS
- analizza i rapporti tecnici post riparazione equipments e sottoassiemi
- partecipa ai progress meeting mensili con OPS per riparazioni e produzione spares
- analizza e valuta la documentazione emessa dai Subfornitori in termini di:

- tracking sulla tempistica della fornitura (documenti semestrali e forniture annuali)
- completezza e correttezza delle informazioni
- eventuali remarks ed accettazione della fornitura
- analisi proposte tecniche/economiche dai Subfornitori per risoluzione obsolescenza equipments e linee di riparazione.

Sono previste brevi trasferte nelle sedi MBDA IT di Fusaro e La Spezia, nelle sedi MBDA FR o MBDA UK o presso i fornitori MBDA IT.

Competenze Professionali:
Competenza ingegneristica per la gestione di problematiche tecniche relative agli items di responsabilità MBDA IT della munizione ASTER (principalmente ADBL, RLMT, FPNG, CTME) e del suo test bench (RF adapters).

Conoscenze logistiche di base.

Conoscenze linguistiche:
Buona conoscenza della lingua Inglese, scritta e parlata.
- Costituirà titolo preferenziale la conoscenza della lingua francese

Competenze organizzative/Soft skills:

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