Gucci Tech Collection

Summary

If you are a Dream-maker, this is the place for you.

Together, we’ll create the real fabric of Gucci.

A community of people united by the same passion: breaking new ground in the fashion world and beyond.

**Job Description**:
Role Mission:
The Development & Support Specialist is the knowledge leader of one or more business/technology area.

Review and improve the Service Portfolio of his/her area of responsibility in order to ensure that the maximum value to the business and users is provided.

The Development & Support Specialist is accountable for the delivery of one or more Collection services, he acts as the bridge between the business problems and the technology solutions.

He is also responsible to the business for the initiation, transition and ongoing maintenance and support of a particular service and accountable to the Gucci Tech at Novara for the delivery of the service.

Key Accountabilities
- Developing the expertise in one or more business-technology areas (tools, technologies, IT services, business processes, etc.)
- Proposing solutions and approaches that best fit a specific need or proactively proposing improvements belonging to his/her area of expertise
- Managing and supervising day to day activities carried out by suppliers
- Supporting the review of Supplier proposals
- Propose best practices for the optimal coordination of operational activities required to deliver IT services.
- Conducting analysis of complex business domains and related business processes or systems
- Assessing the opportunities for service enhancement through the use of technologies and tools
- Analyzing, transforming and ultimately resolving the business problems with the help of technology
- Developing the functional expertise for the procedures and the tools in place in his/her area of responsibility
- Defining the right functionalities to be implemented in order to fulfil business requirements
- Managing the ongoing service delivery and support ensuring that they meet agreed business requirements
- Identifying improvement opportunities for the service
- Managing Change Requests to the service
- Monitoring Service Levels agreed with Suppliers and with the Business addressing Service Level breaches or escalating where necessary

**Requirements**:

- A good knowledge of collection process in luxury or fashion industry
- A good knowledge Ready To wear manufacturing processes would be an asset
- 3+ years in Luxury/Fashion
- Project management methodologies
- Scientific degree in Computer Science or Management Information Systems preferred
- Soft skills:

- Ability to manage multiple service in a multi-tasking environment
- Reactivity and flexibility in managing real-time changes
- Capacity to prioritize workload and tasks
- Strong interpersonal, communication and relational skills
- Strong relationships building attitude
- Technical skills:

- PLM platforms
- Lectra Kubix Link PLM knowledge would be an asset
- Mongo DB knowledge would be an asset

Gucci is made of people who are diverse, talented and unique. You're invited to come and show us the Dream-maker that you are.

Job Type

Regular

Start Date

2023-01-01

Schedule

Full time

Organization

Guccio Gucci S.p.A.