Service Tendering

**At Hitachi Energy our purpose is advancing a sustainable energy future for all. We bring power to our homes, schools, hospitals and factories. Join us and work with fantastic people, while learning and developing yourself on projects that have a real impact to our communities and society. Bring your passion, bring your energy, and be part of a global team that appreciates a simple truth: Diversity + Collaboration = Great Innovation**

Drive service sales process in collaboration with the Service Sales Manager and/or Service Manager. Generate service sales opportunities and secure profitable sales within the designated area(s). Focus on installed base penetration (IB) and sell the entire Service product portfolio in collaboration with other Hitachi Energy service units. Build long term customer relationships and ensure immediate response to specific customer needs and issues.

**Responsibilities**:

- In collaboration with the Service Sales Manager and/or Service Manager implements Service sales strategy. Penetrates IB, promotes various upgrade, retrofit, repairs, spare parts and value add solutions to the benefit of the customer and Hitachi Energy. Understands the channel strategy and the establishment of related prices and prepares sales plans, reviews them and proposes recovery plan(s) when needed.
- Sells entire service product portfolio to expand Hitachi Energy footprint in the designated area(s). Charts out and monitors sales proposals, tenders and follows up proposal statistics. Prepares Hitachi Energy’s Service offerings based on customer need and in coordination with the local Service Sales Manager and/or Service Manager. Communicates contract details in accordance with Hitachi Energy offering and strategy. Manages administrative sales processes.
- Establishes long term customer relationships by understanding customer requirements and applicable regulations and demonstrating in-depth technical service product/solutions knowledge to promote Life Cycle Management (LCM). Registers customer feedback and ensures customer satisfaction throughout the sales process.
- Acts as a marketer/salesperson of Hitachi Energy service products and solutions during marketing activities (trade fairs, exhibitions, conferences, customer meetings). Translates the needs of customer into relevant Hitachi Energy Service offerings and solutions.
- Live core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues, and the business.

Your background
- Bachelor or master’s degree in management engineering, Electrical or Electromechanical Engineering; Business economics degree will also be take in consideration.
- At least 5 years of previous experience preferable in Service;
- Good communication and decision-making skills;
- Good interpersonal skills and structural thinking;
- Good knowledge of English and Italian language;
- Excellent ability to work in a team and problems solving;
- Availability to travel (20% of the time)

More about us

**Publication date**:
2023-03-28

**Reference Number**:
IT55398480_E1