Dispatcher - Operative Specialist

With around
**13,000 Certified Freight Specialists, DHL FREIGHT** ensures to provide the best overland freight transport solutions. As part of
**Deutsche Post DHL Group**, the world’s leading logistics company, we deliver reliability, innovation and value including our green transportation solutions tailored to your individual logistics needs.

DHL Freight Italy is now looking for
**nr. 2** willing and resourceful
**DISPATCHER - OPERATIVE SPECIALIST**, one placed in
**Pozzuolo Martesana (MI)** and the other in
**Verona**.
- The profile will be responsible of regular and procedural execution of the Company's Non-Terminal Based Operations (NTBO).
- Organize the suppliers/business partners for the execution of the customer order operations.
- Managing full and partial overland shipments and processing related reports.
- Organizing operational activities with the terminal warehouse and international network.
- Ensure operational quality performance is always in line with operational KPI’s.
- Communicate with the customer service team for the customer orders created.
- Check the data quality compared to physical operations, take action where intervention is required for the consistency of the data against physical operation.
- Execute data entry for order status updates on a timely manner in line with the performance KPI’s.
- Update trip data continuously to keep data consistency with physical operations.
- Ensure the consistency of the documents provided by the shipper against the physical order details.
- Request any order/trip related document (e.g. POD) from the suppliers/business partners and archive by utilizing DHL Freight’s digital archive tools.

**Key Requirements**
- Minimum 4/5 years of experience in logistics sector and in freight forwarding activities.
- Good communication, analytical, problem solving skills.
- Result oriented, achiever, analytical.
- Negotiation skills.
- Adaptation to flexible working hours.
- Intrapreneurial and team spirit.
- Fluent English.
- Very Good knowledge of German and/or French.

**220 countries** with more than
**550.000 employees**.