IT Help Desk

**IT HELP DESK**

Reports to IT Manager

Main Tasks and Responsibilities:

- To install new software and hardware components
- To regularly evaluate company’s IT systems to ensure they meet the necessary needs of all users, updating system software and tracking the data and communications used on the network.
- To resolve all issues company users may have with their IT systems and software
- To support the day-to-day operations of company computer network
- To support the day-to-day operation of Applications Team

Skills required:

- High School Diploma, preferred in IT
- Fluent in English and Italian
- Strong knowledge of relevant operating systems, software and programming, computer hardware technologies
- Excellent and effective interpersonal skills
- Customer oriented mindset
- Good communication and ability to synthesize
- Good problem solving and ability to find out solutions
- Teamworking e teambuilding
- Proactivity, precision and attention to details/numbers
- Commitment
- Flexibility & Adaptability
- Ability to work in a very dynamic environment
- Self-motivation and great sense of responsibility and confidentiality, personal ethics, tact and diplomacy

IT Help Desk Requirements:

- High school diploma.
- Diploma in computer science or a related field is preferable.
- Strong analytical, diagnostic, and problem-solving skills.
- Good communication ability, both written and verbal.
- Personable, professional demeanor.

Contratto di lavoro: Tirocinio formativo/stage
Durata contratto: 6 mesi

Benefit:

- Buoni pasto
- Orario flessibile

Orario:

- Dal lunedì al venerdì
- Orario flessibile