Front Office Agent
2 settimane fa
**About us**:
Leonardo Hotels is well positioned for the future as a long-term secure employer and is looking for personalities
We live our motto **BE YOURSELF**. Conformity, strict regulations and rigid rules have long been history with us. What counts for us is your personality. Nobody has to hide or change for us - just be who you are.
In our colourful and somewhat crazy team - the **Leonardo Family** - your motivation, your opinion and your ideas are in demand.
**What we offer**:
- Temporary contract
- Discounts on accommodation and in Fattal Hotel Group restaurants.
- Holiday and Christmas bonuses - other special bonuses possible
- Europe-wide networking via the internal employee app "LEAPP
- Support in balancing work and family life
- Training and development programmes in our Leonardo Academy
- Team events
**Your Profile**:
- **BE YOURSELF** - Be authentic and yourself
- Bachelor’s degree in Hotel Management or Tourism studies
- Hospitality is in your veins
- At least 1-year experience as front office agent or reception
- Sense of responsibility, ability to work in team, resistant to stress
- Flexibility in working early, late and night shifts
- Very good language and writing skills in English and Italian, other languages are a plus
**Your Main Duties**:
- You make sure the guests feel at home, by providing the best personal service
- Handling the check-in and check-out operations
- Handling administrative tasks
- Providing guests with information they may need about the hotel and town of Milano
- Answer phone calls
**Your Contact Person**:
**Sabrina Ligi**
HR Manager Leonardo Hotels Italy & Hungary
T: +39 02 31817 0
Leonardo Milan City Center
Via Messina 10
20154 Milano
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