Sme (Subject Matter Expert) Workplace

3 mesi fa


Milano, Italia MTS E CARE A tempo pieno

Siamo alla ricerca di un **Subject Matter Expert (SME) Workplace** altamente qualificato per unirsi al nostro team. La figura ricercata sarà un punto di riferimento tecnico e funzionale per la gestione delle tecnologie e soluzioni workplace, garantendo un supporto ottimale agli utenti e promuovendo la continuità operativa aziendale.

**Responsabilità principali**:

- **Gestione dell'ambiente Workplace**: Supervisione e gestione delle soluzioni workplace, tra cui dispositivi endpoint, software, e strumenti di collaborazione.
- **Supporto tecnico avanzato**: Risoluzione di problematiche complesse, coordinamento con i team di supporto di livello 1 e 2, e gestione delle escalation tecniche.
- **Integrazione e innovazione**: Identificazione di opportunità per migliorare le soluzioni workplace, integrando nuove tecnologie che ottimizzino i processi aziendali.
- **Collaborazione**: Lavorare a stretto contatto con team di sicurezza IT, operations e altre divisioni aziendali per garantire il corretto funzionamento delle infrastrutture workplace.
- **Progettazione e implementazione**: Contribuire alla pianificazione e implementazione di progetti IT legati al workplace, tra cui il deployment di nuove tecnologie e strumenti collaborativi.
- **Governance e policy**: Assicurare il rispetto delle policy aziendali e delle normative di sicurezza, garantendo la conformità degli strumenti utilizzati in tutto il workplace.

**Requisiti**:

- **Esperienza**: Almeno 5 anni di esperienza in ruoli simili come SME Workplace, Workplace Engineer o Technical Lead in ambienti complessi.
- **Competenze tecniche**: Conoscenza approfondita di tecnologie Microsoft (Office 365, Windows 10/11, Intune, Teams), strumenti di virtualizzazione (VDI), gestione di dispositivi endpoint e delle reti aziendali.
- **Capacità di problem solving**: Eccellenti capacità analitiche e decisionali per identificare e risolvere problemi tecnici in modo rapido ed efficiente.
- **Comunicazione**: Abilità nel comunicare chiaramente con team tecnici e non tecnici, sia in italiano che in inglese.
- **Certificazioni**: Preferibili certificazioni tecniche come Microsoft Certified: Modern Desktop Administrator, ITIL, o simili.

**Competenze trasversali richieste**:

- **Leadership**: Capacità di guidare iniziative e progetti in ambito workplace.
- **Teamwork**: Predisposizione alla collaborazione e alla condivisione delle conoscenze.
- **Proattività**: Orientamento all'innovazione e all'implementazione di nuove soluzioni tecnologiche.

**Cosa offriamo**:

- **Ambiente di lavoro dinamico**: Lavorerai in un contesto innovativo e stimolante, con un focus costante su trasformazione digitale e miglioramento continuo.
- **Sviluppo professionale**: Opportunità di formazione continua e crescita professionale.

Se sei una persona appassionata di tecnologie workplace e desideri contribuire all'evoluzione digitale del cliente finale, inviaci il tuo CV e una lettera di presentazione.

Contratto di lavoro: Tempo pieno, Tempo indeterminato

Retribuzione: €1.900,00 - €2.200,00 al mese

Benefit:

- Buoni pasto

Retribuzione supplementare:

- Tredicesima

Data di inizio prevista: 02/12/2024



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