Customer Delivery Architect- Utilities Sector

4 settimane fa

Milano, Italia Cisco Systems A tempo pieno

**What You'll Do**

Cisco is looking for a Customer Delivery Architect to enable growth for Cisco CX in the Utilities sector by translating Utility customers’ business requirements into a detailed technology architecture. The OT Solutions Architect will be the technical authority in all discussions with Cisco’s Utility customers. The architect’s focus will be crafting solutions to meet customer business and operational needs. The Customer Delivery Architect is a critical customer-facing role that requires the instinctive ability to recognize customer capabilities gaps and translate them into business requirements and an execution strategy. The solutions typically span horizontally across architectural boundaries and target solutions to business challenges and drive outcomes in the customer environment.

It is expected that the
**Customer Delivery Architect** will be delivering outcomes for Cisco’s Professional Services engagements, with responsibilities including, but not limited to the following:

- Support account teams in the Utilities industry on new opportunity development by contributing to technical discussions and building digitization journeys with customers and internal Cisco teams
- Assist in scoping customer engagement activities for input into the customer pre-sales process
- Deliver technical, solution, and business architectural presentations to Utility customers
- Drive solution led selling to customers in cooperation with account teams
- Serve as an Enterprise Architecture Trusted Advisor for Utilities customers and craft a cross architecture vision and roadmap
- Understand customer technology roadmap and proactively design and develop customized solutions
- Translate customer requirements to develop customer solutions, whole offers and customer projects
- Showcase and continuously develop strong competitive technical expertise in the Utilities space to differentiate Cisco’s responses to RFPs
- Communicate and educate generalist teams on key technical solutions and Utility industry-specific vertical designs/architectures

**Whom You'll Work With**

**Who You Are**

The Customer Delivery Architect is often a highly seasoned architect who has experience leading multiple projects and has usually performed in a variety of different roles in that life cycle.

**Education**

Bachelor's degree in Engineering, Computer Science, Communications, or related field; Master’s is a plus

**Experience**
- 12+ years of experience in architecture design focused on Industrial solutions in the Utilities space
- Understanding of professional services
- IoT background managing large, complex, technology sales requiring C-level executive engagement
- Understanding of Utilities industry business processes
- Technical background in Networking (routing/switching/wireless), Security and Software

**Specific Knowledge, Skills, Abilities**
- Strong sales expertise
- Strong project delivery expertise

Why Cisco

WeAreCisco, where each person is unique, but we bring our talents to work as a team and make a difference powering an inclusive future for all.

We embrace digital, and help our customers implement change in their digital businesses. Some may think we're "old" (36 years strong) and only about hardware, but we're also a software company. And a security company. We even invented an intuitive network that adapts, predicts, learns and protects. No other company can do what we do - you can't put us in a box

But "Digital Transformation" is an empty buzz phrase without a culture that allows for innovation, creativity, and yes, even failure (if you learn from it.)

Day to day, we focus on the give and take. We give our best, give our egos a break, and give of ourselves (because giving back is built into our DNA.) We take accountability, bold steps, and take difference to heart. Because without diversity of thought and a dedication to equality for all, there is no moving forward.

So, you have colorful hair? Don't care. Tattoos? Show off your ink. Like polka dots? That's cool. Pop culture geek? Many of us are. Passion for technology and world changing? Be you, with us

LI-Hybrid #Cisco #CiscoJobs #WeAreCisco

U.S. employees have
**access** to quality medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, short and long-term disability coverage, basic life insurance and numerous wellbeing offerings. Employees receive up to twelve paid holidays per calendar year, which includes one floating holiday, plus a day off for their birthday. Employees accrue up to 20 days of Paid Time Off (PTO) each year and have access to paid time away to deal with critical or emergency issues without tapping into their PTO. We offer additional paid time to volunteer and give back to the community. Employees are also able to purchase company stock through our Employee Stock Purchase Program.

Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split

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