Digital Business Analyst
6 mesi fa
As a data-driven company, we place our trust in numbers and data. Are you prepared to dive into a sea of trends, analytics, and KPIs? Are you eager to convert data into opportunities, crafting robust strategies and fostering excellence in a lively and diverse environment?
We're in search of enthusiastic Analysts with a keen eye for detail, poised to make a significant impact in our Digital Customer Experience team. Join us and unleash your expertise to drive innovation, growth, and digital assets.
**Who we are**:
Welcome to our global family We take pride in our diverse community of over 20,000 professionals from 70 different countries and cultures. At Costa, we believe in open communication, positivity, and support. We foster an environment built on trust and transparency, where everyone's voice is heard.
**How you’ll live your ambition**:
We are seeking a highly motivated and skilled **_Digital_** **_Business Analyst_** to join our dynamic team at Digital Products and Experience Design function in Genoa. As a Business Analyst, you will play a critical role in analyzing, interpreting, and translating complex business inputs and requirements into actionable descriptions that drive the development process of Costa’s B2C digital products.
- Demonstrate your passion_
- Requirement Gathering: Engage with stakeholders across different business units to document and analyze business requirements for new initiatives, projects, and continuous improvement.
- Process Improvement: Identify inefficiencies and bottlenecks in existing processes and workflows. Propose innovative solutions to streamline operations, enhance productivity, and optimize digital products.
- Get things right_
- Writing Technical Requirements: Translate business requirements into clear and detailed technical specifications, ensuring they are well-defined, concise, and actionable within Jira. Work closely with developers, engineers, and technical teams to ensure a comprehensive understanding of the requirements.
- Safety First_
- Project support: Collaborate with the Product Owner and cross-functional teams to define project scope, objectives, and deliverables. Monitor project progress, identify risks, and propose mitigation strategies.
**What makes you unique**:
- Your journey includes trainee’s experience or applied project study in the digital ecosystem and/or business analysis.
- You approach decision-making with a data-driven mindset, strengthen by academic backgrounds in Economics, Engineering Management, Mathematics/Statistics, or related fields.
- Proficiency in project and task management tools (e.g., Jira) and ability to translate complex business requirements into actionable tasks.
- Excellent communication and presentation skills, with the ability to convey technical information to non-technical stakeholders effectively.
- As a global citizen, you embrace diversity and communicate fluently in English
- Your passion for learning and embracing feedback fuels your continuous growth.
- Excellence in teamwork comes naturally, inspiring others to give their best.
**Why Costa**
- Each day, you'll have the opportunity to engage with different stakeholders, giving a significant impact on the revenue and pricing strategies of our fleet and various markets.
- You'll be part of the most captivating Revenue and Pricing techniques, addressing innovative concepts. Thanks to the distinctive nature of our business, you'll have the opportunity to comprehend and influence the extended booking curve of an international travel company.
- You'll be located at our Genoa offices, where our strategies pulse to life and our ships set sail. Plus, you'll have the flexibility to work remotely, adding an extra layer of freedom to your experience.
**Diversity Equity & Inclusion**
Costa is like a world within a world. Shipboard and shoreside, we are an extraordinary melting pot of different backgrounds, experiences, ages and cultures. Each of us brings unique insights and perspectives. All of us are valued and respected for who we are. Costa is a global community where everyone belongs.
LI-Hybrid
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