Sales&product Consultant

6 mesi fa

Roma, Italia ConvaTec A tempo pieno

At ConvaTec, our vision is pioneering trusted medical solutions to improve the lives we touch. We are a global medical products and technologies business focused on serving people and care givers in the areas of advanced wound care, ostomy care, continence and critical care and infusion care. We devise, develop and manufacture products and services that support people with deeply personal and challenging medical conditions, helping to improve care for them and giving them greater confidence, freedom and mobility. We are guided by our five core values that shape the way we work, every day: Improve care, Deliver results, Grow together, Own it and Do what’s right. We are a global Group, with over 10,000 employees and operate in over 100 countries. Group revenues in 2021 were over $2,038 million.

**Ruoli e Responsabilità**
- Assistere il paziente con continenza urinaria tramite chiamate in entrata e in uscita al numero verde di supporto, consigliando i pazienti e gestendo il follow-up dei casi pendenti
- Raggiungimento dell’obiettivo nazionale di vendita
- Monitorare i nuovi pazienti che sono in dimissione
- Gestione delle richieste dei pazienti Convatec tramite servizi web
- Fungere da punto di contatto per medici e farmacie
- Supportare il team di vendita nel monitoraggio delle forniture ai pazienti
- Mantenere rapporti informatici accurati ed aggiornati dei dati di contatto del paziente
- Capacità di gestire lo Strumento di gestione del servizio di contatto (CRM, segreteria telefonica e WhatsApp)
- Collaborare attivamente con il team di vendita per la gestione dei pazienti

**_ Competenze Richieste_**
- Capacità di vendita da remoto
- Acume commerciale
- Capacità analitiche
- Tono di voce chiaro, fermo e sicuro
- Empatia
- Capacità di ascolto
- Determinazione ma non aggressività, precisione e responsabilità
- Dizione corretta
- Capacità organizzative
- Conoscenza dei sistemi informatici
- Capacità di lavorare in team
- Resilienza e capacità di far fronte allo stress

**_ Qualifiche_**
- Laurea scientifica (in ambito sanitario e/o medico) - Preferibile Psicologia

**_ Requisiti di Viaggio_**

Viaggi limitati in base alle esigenze aziendali

**_ Competenze Linguistiche Richieste_**

Italiano: livello madrelingua, Inglese preferito

**_ Luogo di Lavoro_**: Roma, Lazio
- Our progress will give you countless opportunities to move forward too. Seek out new challenges, and you’ll find them. _
- Stretch your thinking, and you’ll find new ways to make an impact._
- And if you embrace the opportunity to drive your own growth, you could go further, and achieve more, than ever before. This is a big step forward._
- This is work that’ll move you._

LI-PF2

LI-Remote

**Beware of scams online or from individuals claiming to represent Convatec**

**Equal opportunities**

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

**Notice to Agency and Search Firm Representatives**

**Already a Convatec employee?

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