Regional Account Manager Team Lead

4 mesi fa

Roma, Italia Glovo A tempo pieno

If you're here, it's because you're looking for an **exciting ride**.

A ride that will fuel up your ambitions to take on a **new challenge and stretch yourself beyond your comfort zone.**

We'll deliver a **non-vanilla culture built on talent, where we work to amplify the impact on millions of people**, paving the way forward together.

**Not your usual app**. We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. We operate in more than 1500 cities across 25 countries.

Together we revolutionise the way people connect with their everyday needs, from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us, every day is filled with purpose.

**What makes our ride unique?**

**Our culture and strong values.**
- We have an ''office-first'' culture and we place collaboration at the center of everything we do
- We have a non-vanilla personality and feedback mindset. We don't shy away from difficult conversations - we see them as a gift
- We work with high intensity and have fun along the way. We also celebrate the wins (a lot).
- We celebrate diversity in all its forms and foster an inclusive culture where everyone can bring their authentic selves to work.

**Our career development philosophy.**
- We are building a talent house of high performing teams and leaders. We invest in people who raise the bar and help others reach their full potential.
- We take ownership of our career development. We don't believe in linear and predictable career paths - we create the job of our dreams
- We embrace opportunities to move the needle and make an impact beyond our scope.

**Our commitment to being a force for good.**
- Our platform is an important economic tool for millions of people (customers, partners, couriers) and we are taking action to amplify our positive impact.
- We invest in doing good by dedicating time and resources into social and environmental initiatives.
- We have the ambition of being DIB role models across the tech industry. We are creating environments, systems, and processes that provide equal opportunities, break biases, and empower our communities.

We have a vision**:To give everyone easy access to anything in their cities. **And this is where your ride starts.

**YOUR MISSION**

Build and develop the most talented AM team to win the market in Rome

**THE JOURNEY**
- Have full responsibility and own 360º the business of Top Partners in the Area (more than 70 cities)..
- Lead a team of 5+ talented people to greatness.
- Define and pursue the long-term strategy for the Area in terms of Growth, Promotions, Advertisement and Operations.
- Monitor and analyze all relevant KPIs to track progress towards defined targets and find ways to improve the service.
- Establish and maintain a very close relationship with Top Partners in the city.
- Stay up to date with market and competitive developments.
- Be informed, get involved and make things happen with a doer attitude.
- Contribute actively to the teams' development and learn from each other in a supportive environment that allows you to grow, develop and make the difference
- Generate best practices and processes which can be replicated across all areas
- Lead by example in accordance to our values and set high standards for the team

**WHAT YOU WILL BRING TO THE RIDE**
- You have a solid experience in fast-paced environments (startup, investment banking, top consulting firms or top tech companies)
- Relevant experience leading cross functional teams with 5+ people
- A data-driven mentality, taking decisions based on data and using good business judgment when necessary
- You're persuasive in the most pleasant possible way and have no trouble selling anything that brings value to customers/partners and the Glovo platform.
- You've got a good judgment and assertiveness and own up to your mistakes facing any situation with an optimistic approach.
- You're extremely curious and have a desire to acquire a deep understanding on new topics.
- You find smart and elegant solutions to complex and multi-disciplinary challenges with a great critical-thinking.
- You're extremely agile and thrive in ambiguous environments
- You are always respectful, kind and fair. All of your current and former reports speak highly of you as a manager and leader
- You have an ambition that makes some people think you're crazy because you are ahead of the edge while inspiring the vast majority.
- You're an owner, you have a natural bias for action, always pushing for things to happen, objective and deadline oriented with a hands-on spirit.
- Excellent English and Italian. Spanish is a plus.
- An empathetic, inclusive and curious attitude across the business and the industry.

**We believe driven talent deserves**:

- An enticing equity plan tha

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