Workspace Coordinator

**We are looking for a Sales Consultant in our office in Milan.**

**Key Tasks and Responsibilities**

**_Principal Objectives_**
- **Operating a financially profitable business, by increasing sales, containing costs, and maximizing margins on all services**:

- **Seek for new business opportunities and manage operational activities, following up on-site management for major jobs to grant quality service is delivered and to seek opportunities to increase revenue (i.e selling additional services) and margins.**:

- **Grow revenues**:

- **Ensure quality services are delivered on all services performed in the region.**:

- **Help in develop and strengthen new business lines as per the strategy of the Crown group**:

- **Actively pursue new business, identify new sources of revenue from customer portfolio and help develop regional contracts locally. **Report to and work closely with the Manager, ensuring all leads, follow-ups, referrals, and quotations are completed in an integrated and pro-active manner.**

**_Duties and tasks comprehend, but are not limited to:_**
- **Project Management**:

- **Follow the project from proposal to invoicing, following up with the customer and service partner to grant quality service is delivered**:

- **On-site presence for major jobs to liaise with customer to seek for additional services and grant smoothness on the process**:

- **Obtain written quality feedback from all customers**
- **Develop of business**:

- **Achieve annual budgeted revenue**:

- **Grow our base of recurrent customers**:

- **Identify opportunities for new business lines to be added to our current revenue stream**
- **Ensure quality service delivery**:

- **Ensure procedures for all services are followed correctly**:

- **Only operate business through audited and approved service partners**:

- **Ensure feedbacks and recommendations are obtained**
- **Ensure that all information is entered into our IT system**:

- **Dynamics always updated with activity and opportunities**:

- **Interact data entered correctly**:

- **Basware orders are utilized for all G&A and COS purchased**:

- **Concur used to issue expenses notes if needed**:

- **Invoicing is done accurately and on time as soon as possible**

**Aptitude, Knowledge and Qualifications**

**_Aptitude_**
- Excellent analytical, interpersonal and communication skills
- Ability to set priorities, manage your time and workload and dependably meet strict deadlines
- Ensure tasks are completed within timelines to a high degree of accuracy and professionalism
- Professional attitude and a willingness to support stakeholders in effectively doing their job
- Solution oriented approach to problem solving and decision making
- Team player

**_Professional Knowledge and Skills_**
- Exceptional interpersonal skills and the ability to build collaborative relationships with multiple and diverse stakeholders
- Well-developed administration and organisation skills with strong attention to detail
- Proficient computer skills with experience using Microsoft Office including Word, Excel, PowerPoint, Outlook, Publisher or equivalent
- Strong verbal and written communication and presentation skills
- Cultural sensitivity and awareness
- Languages: English knowledge is required, knowledge of a second foreign language would be a plus

**_Notes_**
- Location: Abbiategrasso (MI)
- Smart working: Flexible approach - at least 2 days per week office work
- Required visits to jobs/ projects / customer locations
- Travelling outside the region: Not required