Logistics Specialist

2 settimane fa

Provincia di Latina Lazio, Italia Great Western Malting A tempo pieno

United Malt is the fourth largest commercial maltster in the world, delivering high-quality malt to brewers and distillers across the globe. Our malt is blended into some of your favourite industry-leading beverages and local craft brews.

Our family of brands include Bairds Malting, Barrett Burston Malting, Brewers Select, Canada Malting Company, Country Malt Group, Cryer Malt and Great Western Malting. We produce approximately 1.25 million tonnes per annum of capacity across 12 processing plants in Australia, Canada, the United Kingdom and the United States of America. We also operate an international distribution business, which provides a full service offering for craft brewers and distillers, including malt, hops, yeast, adjuncts and related products.

Our more than 900 employees are proud of the rich heritage of our family of brands and are committed to living our company values of safety, quality, integrity and passion. We celebrate the diversity of our people and together strive to create an environment where all employees are safe, welcomed and have a sense of belonging.
**Safety
- Passion
- Quality
- Integrity**
**POSITION SCOPE**
The Logistics Specialist is a key team member on Country Malt Group’s (CMG) Logistics Team. As a member of this team, you will ensure the daily success of both scheduling carriers as well as on-time pickup & delivery of product to CMG’s customers. Your attention to detail and commitment to resolving issues as they arise will be critical to creating the seamless logistics process that CMG strives to achieve. Strong communication skills and team player attitude will help support the resolution of recurring issues as you leverage the larger team to root cause and problem solve systemic issues.
In this role, you will be a critical user/administrator of GMG’s robust Transportation Management System (TMS), BluJay. You will help ensure its accurate configuration and be the front line of defence in identifying and resolving issues including freight invoice discrepancies that must be investigated and resolved in a timely manner.
**RESPONSIBILITIES**
- Ensure coverage & execution of loads against relevant milestones and identify risks to successful delivery
- Arrange special transportation for expedited, diverted and/or consolidated shipments.
- Review, assess, make decisions to execute accessorial charge requests for approval or denial within an obligatory payment window
- Assist with freight invoice review and help to diagnose/resolve discrepancies that need further research as well as fix basic errors that can be corrected quickly and accurately
- Support logistics exceptions handling processes per SOPs
- Proactively work with carriers so that they have required information to ensure smooth transportation process
- Assist with resolving customer shipment issues including routing a return, filing damage claim with the carrier, and coordinating replacement shipments
- Monitor carrier performance and report carrier failures to Logistics management for tracking and review
- Gather shipment data from transportation providers to support data cleaning for aging exceptions
- Keep up to date on shipping carriers, routes and rates and any changes to them.
- Take lead on updating internal documents/TMS system configurations as changes occur or to correct errors
- Function as a key logistics point of contact to answer questions related to customer shipments
- Communicate to, and work with customer service regarding complaints and support problem resolution
**SKILLS & ABILITIES**
- Exceptional attention to detail for systems execution accuracy and exception identification/resolution
- Strong work ethic and desire to ensure tasks are done to meet or exceed expectations
- Effective multi-tasker in a fast paced environment with focus on accuracy, follow through, and communication
- Professional relationship-building skills with colleagues, customers and service providers
- Great interpersonal skills with ability to influence others without role power
- Desire to work independently within an office environment
- Ability to read and interpret transportation industry documentation (rate contracts, rate details, BOLs - bills of laiding)
**EDUCATION & EXPERIENCE**
- Associates/bachelor’s degree or 1-3 years previous experience working with LTL (less than truckload) in the logistics industry
- Experience with BlueJay Solution for Shippers or other TMS (transportation management systems)
- Working knowledge of MS Office tools including Excel, Word and Outlook.
**WORK ENVIRONMENT**
- Standard working hours with the ability to be flexible given time zone differences.
- Must be able to remain in a stationary position or stand for prolonged periods of time.
- Constantly operates a computer and other office productivity machinery.
- Personal protective equipment is required of all employees when on manufacturing and distribution sites.
- Must be able to work in an open office environment with cubi

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