Citrix Specialist

MSC Mediterranean Shipping Company is a global leader in the shipping and logistics industry.

Founded in 1970 and headquartered in Geneva, Switzerland, MSC is a privately-owned organization led by the Aponte family.

Evolving from a single-vessel operation, MSC is now a globally respected company with a fleet of 800 vessels and over 200,000 employees.

With an integrated international network of road, rail, and sea transport resources, the company prides itself on delivering global service with local knowledge. Operating in 155 countries, MSC ensures direct communication with its representatives and offers various e-business solutions for digitalized cargo bookings.

In response to customer needs, MSC plays a significant role in driving the development of smart containers in the industry, helping to establish standards for digital shipping.

In 2019, MSC Technology Italy was established as a technological division of MSC with the goal of creating a Center of Excellence to support the MSC Group's business.

MSC Technology Italy is the first division located in the national territory, complementing existing offices in Geneva (the Group's headquarters), Warren (New Jersey, USA), and Chennai (India).

**Citrix Specialist**:
Within the IT Infrastructure Department and under its governance, Citrix Specialist missions, under the responsibility of the Global IT Application & Product Operation Manager are:

- Contribute to the design and innovation of Virtual Application and Desktop delivery (3000 servers. 25000 users).
- Contribute to the definition and implementation of other remote access solutions.
- Transfer knowledge to Application Delivery Ops team and Global Service Desk to support the infrastructure and End-Users.
- Create and maintain operational documentation and process.

KEY RESPONSIBILITIES
GLOBAL APPLICATION DELIVERY MANAGEMENT
- Troubleshoot and maintain Citrix Cloud infrastructure host on Azure.
- Troubleshoot and maintain other remote access solution.
- Implement policies (GPO, UEM,).
- Implement automation and scripting (PowerShell, Python ).
- Understands priorities are driven by the business.
- Technicality and passion for technology.
- Problem solving, Analytical skills.
- Organization and planning.
- Proactiveness and sense of ownership.
- Ability to deal with ambiguity.

QUALIFICATIONS AND EXPERIENCE

**Technical**:

- Citrix OnPrem
- Citrix Cloud Virtual Apps and Desktops
- Windows 10-11 environments
- Microsoft 365
- Microsoft Azure
- Group Policies management
- Scripting Skills (Powershell)
- Security best practices
- MSI/MSIX Packaging

**Nice to have**:

- User Environment Manager knowledge (Ivanti, Profile Unity,)
- Azure Windows Virtual Desktop
- Citrix Analytics
- Citrix Netscaler
- Has at least 5 years of experience in a comparable position.
- Is dynamic, mature, team spirited and has positive attitude.
- Has excellent relational and communications skills.
- Embraces the strategy define by the management and makes it his own.
- Has experience with asset management following ITIL standards.