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Segrate, Italia Zimmer Biomet A tempo pieno**Requisition Number**: EMEA11003 **Employment Type**: Full-time **Location**: Segrate **What Is It Like To Work at Zimmer Biomet**: At **Zimmer Biomet**, we believe in **The Power of Us**, which means that we are stronger together. We are committed to creating an environment where every team member feels included, respected, empowered, and...
Credit Clerk
5 mesi fa
-Requisition Number
EMEA10506
Employment Type
Full-time
Location
Segrate
**What Is It Like To Work at Zimmer Biomet**:
At **Zimmer Biomet**, we believe in **The Power of Us**, which means that we are stronger together. We are committed to creating an environment where every team member feels included, respected, empowered, and celebrated.
**Zimmer Biomet Offers You An Exciting Position With Good Career Prospects in a Fast-growing International Business, And a Competitive Remuneration Package**
- Possibility to grow, develop, and be promoted within a Team
- Friendly, warm and creative atmosphere
- Healthy, inspiring, and international work environment
- Ongoing coaching and talent development
- Access to future career opportunities
- Hybrid work model
- Competitive reward packages
- Annual bonus
- Social and CSR events
- Wellbeing initiatives
**What You Can Expect**:
Is accountable has overall proactive and timely collection activities of key and strategic accounts; including national and international collections, assessment of credit risks and negotiation of payment plans. Responsible to reduce bad debt exposures to a minimum and resolve any disputed items in a timely manner. Supporting process improvements, drive productivity and transparency through reporting and metrics on the collections processes in a diverse and rapidly changing environment. Business Partner to Sales, Customer Service, Contracting, Tax and other departments in the organization
**How You Create Impact**:
- Subject Matter Expert within Collections Team. This includes supporting management with staff management, including providing oversight in all aspects of their daily work, training, performance evaluation and job development.
- Responsible to monitor assigned customer accounts and tightly follow-up on past due accounts.
- Maintain well-documented customer files and track collection efforts in collection tool.
- Identify and escalate credit risks and uncollectable accounts to management
- Close collaboration with BPO Partner in aspects of Collections and Cash Application
- Interaction with Sales, Marketing, Operations and other groups to coordinate the resolution of open issues and other financial situations on customer’s accounts.
- Ensure proactive and timely collection of outstanding debt and refunding of credit balances
- Management of Accounts Receivables Credit Risk by closely monitoring customer accounts
- Identify disputes and/or deductions track through resolution cycle utilizing good communication and relationship management with sales, customer service, shipping, etc
- Maintain Bad Debt Reserve requirements to a mínimal level
- Providing excellent Customer Service whilst collecting open receivables
- Customer Relationship Management and Business Partnering with Sales, Customer Service, Operations and Finance Team Members.
- Ensure month end closing activities for Accounts Receivables are performed accurately and timely
- Provide regular performance metrics and SLA reporting; perform root cause analysis to remediate
**What Will Make You Successful**:
- Strong collaboration skills
- Excellent Customer Service skills
- Excellent Communication skills (oral and written)
- Positive attitude, proactive and flexible.
- Good organization skills and problem solving skills. Forward and process thinking
- Ability to deal with competing priorities and projects
- Excellent skills with Microsoft products (Excel, Word, Powerpoint), knowledge of SAP or High Radius an advantage
- Strong analytical skills and good understanding of accounting principles, including Accounts Receivables and credit management.
- Ability to read, write and speak English fluently.
**Who We Are**:
**Zimmer Biomet** is a world leader in musculoskeletal health solutions. Our team members are part of a company with a heritage of leadership, a focus on shaping the future, and a mission dedicated to _alleviating pain and improving the quality of life for people around the world_.
- Looking to make an impact? Join us and make a difference._