Business Support Scientist

2 settimane fa

Monza, Italia Thermo Fisher Scientific A tempo pieno

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of more than $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing efficiency in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our distributed team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

**PURPOSE OF THE POSITION**

As a part of our Project Management team, you will be responsible and accountable for PDS projects in respect to PDS Project Management Manager. You will coordinate proposals, timelines and fee analysis, liaise with clients, senior management, operational and sales teams in preparing cost / price build ups and proposals for PDS, support new business requests and manage new client visits.

**Responsabilities**
- To review Request for Proposal (RFP/TAQ) information to ensure adequate information has been received to be able to prepare project costing and to liaise with operational and sales teams as appropriate.
- To review proposals prepared by Patheon UK quotation team, based on the costs structure of Patheon Italy and the guidance of the technical teams.
- Participate in client discussions in order to confirm the technical aspects of projects are understood and costed appropriately. Followup as required.
- Coordinating the transition of the project information with technical contacts & project management team for all awarded projects.
- Work with Account Executives and Project Managers to promote Patheon and ensure client satisfaction.
- Provide assistance to enquiries raised by the Sales group.
- Contribute to continuous improvements within the proposals process.
- Where applicable, performs job responsibilities in compliance with cGMP and all other regulatory agency requirements.
- Accommodating and managing new clients visits in a short timeline.
- Handling of multiple new clients requests and coordinating followup in a timely and effective manner, interacting with site management and technical functions.
- Meeting with site leadership team about new business opportunities.
- Facilitate the introduction of new projects, liaising with clients, site leadership and management, operational and sales teams.
- Prepare presentations for customer visits (including but not limited to Kick offs)

**Communication**
- Effectively communicate, internally and externally, with professional approach to proactively influence and persuade to adopt appropriate decisions and recommendations.
- Escalate issues for discussion and resolution.
- Promote a positive, professional and proactive culture within the function.

**Leadership**
- Flexibility, multitasking and open minded attitude is encouraged to coordinate and lead work of others resources.
- Liaising with internal and external parties, there is a requirement for tact and discretion.

**REQUIREMENTS**

**Education**:

- BA or MS in Chemistry/ Pharmacy/ Biological Sciences or similar
- PhD is desirable but not mandatory - Technical knowledges
- Good knowledge of Microsoft Office (Microsoft Word, Excel, Project, Powerpoint) and of Internet

**Professional experience**:

- Required Pharmaceutical background or previous experience in R&D Company
- 3 years in technical field or in a related area (Pharmaceutical Development, Clinical trials Manufacture, Commercial Manufacture, Project Management, Quotation Roles, CDMO)
- Exposure to quotation process

**Languages**:

- English fluent.
- Any other second language is preferred.

**Personality Traits**:

- Well organized and detail oriented
- Ability to prioritize multiple tasks
- Problem solving, decision making, negotiation and influencing capacity
- Strong interpersonal and communication skills: active listening, effective message delivery, empathy, proactive attitude
- Show strong attitude to leadership and communication
- Ability to represents site interests in negotiations of technical aspects and proposals

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