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Front Office Manager
2 mesi fa
Hotel Villa Tuscolana - Frascati (Roma) cerca:
**CAPO RICEVIMENTO**
Mansioni:
- supervisionare le operazioni quotidiane del Front Office
- gestire le prenotazioni, check-in e check-out degli ospiti
- comunicare e coordinare le attività con gli altri reparti
- fornire formazione e supporto al personale di reception
- assicurare un alto standard di accoglienza e servizio al cliente
- risolvere eventuali problemi o reclami degli ospiti
Requisiti:
Competenze tecniche:
- Conoscenza dei sistemi di gestione alberghiera e delle procedure di Front Office
- Capacità di gestire situazioni impegnative e risolvere problemi
- Competenze organizzative e amministrative
Soft skills:
- Eccellenti capacità comunicative e di leadership
- Orientamento al cliente e capacità di lavorare sotto pressione
- Abilità nel gestire e motivare un team
Si richiede esperienza significativa in ruoli di gestione del front office o simili, disponibilità a lavorare in turni flessibili, inclusi festivi.
Si offre iniziale contratto a tempo determinato full time C.C.N.L. Turismo.
Contratto di lavoro: Tempo pieno, Tempo determinato
Orario:
- Festivo
- Turni
- Weekend
Tipi di retribuzione supplementare:
- Tredicesima
Lingua:
- inglese (Obbligatorio)
Abbiamo altre offerte di lavoro attuali relative a questo settore che potete trovare qui sotto
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