Project Manager

6 mesi fa

Milano, Italia Fiserv, Inc. A tempo pieno

**Calling all innovators - find your future at Fiserv.**

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

**Job Title**

Project Manager

**Scope of Role**:
Reporting to the Programme Director and/or Programme manager, the role of Project Manager is to scope, plan and deliver projects and initiatives to meet specified business needs, controlling resources from several areas (and potentially third parties) to achieve agreed cost, time and quality objectives.

The Project Manager has the overall accountability and responsibility for the progress and successful delivery of the project effort.

**Responsibilities**:

- During project planning, this function is responsible for:

- Defining the project brief
- Setting client expectations in respect of deliverables, plans and management of the project.
- Establishing an appropriate project governance structure, in line with Fiservs programme/project methodology /governance
- Assisting the Client and Sponsor to obtain authorisations and sign-offs on the Business Case
- Documenting the overall project approach, including the phasing strategy and build versus buy options
- Developing estimates of resources, costs and durations and based on these, creating a high-level project schedule and requesting appropriate resources
- Facilitating the development of all elements of the project plans and schedule according to the project brief, i.e. plans for scope, schedule, budget, change management, issues, risk, procurement, testing, training, communication and transition to BAU. Agree plans with all relevant stakeholders
- Ensuring that any impacts of the project on business processes and business continuity are assessed and continually monitored as the project develops

**Execution and Control**:

- Managing, maintaining and tracking the overall project plan, controls, budget and work assignments according to established First Data governance
- Reporting project status (schedule, cost, benefit, risk, issues and scope) to all stakeholders on a regular basis
- Organising and facilitating appropriate level of governance meetings, to discuss status reports, provide structured escalation path and determine corrective or preventive actions
- Managing project risks and issues, ensuring that project team members are actively involved in the identification and where appropriate the ownership of risks, initiating corrective action where necessary
- Ensuring that project team members are accurately recording their time spent on project tasks and thus tracking budget accurately
- Building and maintaining a cohesive cross organisation/company project team ethos and fostering productive working relationships, optimally assigning tasks to team members
- Ensuring the development and approval of all deliverables
- Refining resource, cost and duration estimates as the project progresses, ensuring that requests for resources for each phase are supplied sufficiently early to enable them to be secured when needed
- Managing proposed changes in scope, schedule or budget with key stakeholders relaying any impact to cost, schedule or scope and providing a recommended course of action.
- Scheduling, managing and participating in key quality reviews and developing action plans to resolve issues arising
- Organising, leading, and motivating a matrix team of Fiserv SME’s and potentially 3rd party resources
- Maintaining a dialogue with PMO to ensure that defined project processes are followed and that any issues are resolved in a timely manner
- Ensuring a clean, structured and fully supported transition to BAU
- Providing out of hours cover over implementation weekends when Project goes live
- Project administration

**Closeout and Transition**:

- Obtaining approval from the sponsor that the acceptance criteria have been met
- Confirming that the project’s objectives have been achieved
- Confirming that all outstanding risks and issues have been accepted by the sponsor
- Performing comparisons of estimated and actual costs and completing financial closeout
- Facilitating the project evaluation and obtaining approval to closeout the project, documented within end project report
- Performing contract and project closeout activities, and archiving project information. Where applicable conducting a formal Lessons Learned session and publishing results to all stakeholders

**Key Skills / Qualifications / Experience**
- Significant proven Project Management experience preferably gained within the Consumer Finance industry
- Educated to degree-level in Computer Science, Business, Accounting

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