Housekeeping Supervisor- Anantara Convento di Amalfi
1 mese fa
A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations.
Originally a 13th-century monastery, with architectural elements still visible today, the five-star luxury rated Anantara Convento di Amalfi Grand Hotel is a fine example of a sympathetically refurbished monument. It scores just as highly when it comes to location. It’s perched on top of an 80-meter cliff, with spectacular views of the Amalfi coast. But it’s also only 5 minutes’ walk from Amalfi’s harbor and town center.
Completely renovated in 2023, almost all of our 52 rooms look directly out to sea. The hotel has 2 first-class restaurants: the main restaurant, Dei Cappuccini, serves an Italian and Mediterranean inspired menu made up of gourmet dishes and The La Locanda della Canonica - Pizzeria by Gino the perfect choice for an informal lunch in a suggestive setting, enjoying tasting pizzas created by the famous, Neapolitan, pizza-master Gino Sorbillo. There is also an infinity outdoor pool, a free panoramic gym and a SPA.
Anantara Convento di Amalfi Grand Hotel is the perfect wedding location with unique spaces such as the cloister, the private church and the panoramic terraces.
**HOUSEKEEPING SUPERVISOR - ANANTARA CONVENTO DI AMALFI**:
We are looking for a Housekeeping Supervisor to join our luxury hotel Anantara Palazzo Naiadi Rome.
WHY THIS JOB EXISTS
To serve the needs of the business, our guests and our colleagues by supporting the management of the hotel’s Housekeeping department, ensuring that all areas of the hotel are well maintained and cleaned, and providing guests and employees with a safe and orderly environment.
The Housekeeping Supervisor is responsible for ensuring that the appearance and environment of all guest rooms meets the highest standards as set by Anantara. He or she trains, leads and works with all housekeeping associates to provide exceptionally clean, neat and well maintained guest rooms and corridors. The supervisor also manages the room attendants on the floor and public area attendants on the hotel public area and conducts inspections on a daily basis.
At Anantara, we are proud to represent our hotel and our country to guests from all over the world. We treat our guests and our colleagues with respect, and work hard together to deliver the highest quality of service to all.
KEY DUTIES AND RESPONSIBILITIES
Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are to:
Ensure that all public, guest-facing and back of house areas of the hotel are properly cleaned at all times.
Ensure health & safety requirements are adhered to.
Ensure that all staff are aware of and follow departmental SOP’s and LSOPs
Coach and guide new members of the team, putting in place proper orientation training and ongoing training and development for team members.
Assist in managing relationships with suppliers.
Ensure records are maintained for linen inventory, uniforms, and other items as applicable.
Ensure that lost and found articles are stored properly and that the correct logs are maintained.
Ensure that par levels of linen, towels and uniforms are current, and in line with inventory.
Develop and maintain a motivational working environment within the department and positive relations with other departments.
Train staff to become multi skilled in all facets of housekeeping.
Initiate measures to minimize all wastage of materials and amenities are used in the department.
Ensure that proper key controls are in place.
Control overtime through good management and immediate response to problems.
Attend and support Task Force Missions required to support the opening of new Anantara and other MINT properties, and other special events catered by Minor International.
Ensure VIP requirements are met
Ensure all special requests are met, with particular reference to families visiting our resorts with children.
HOW YOU CAN SUCCEED IN THIS ROLE
Within Anantara, the top-performing people who do this job always demonstrate the following attitude:
- Working with Others:
They always try to anticipate and exceed the needs of customers and colleagues
They use their own initiative and good judgement to solve problems in a calm and efficient way
They enjoy working with others to achieve common goals. They volunteer as required to ensure the success of the team
They act with personal professionalism and integrity at all times
- Taking Responsibility:
They always conduct business honestly and fairly. They keep sensitive information confidential.
They can prioritise their workload effectively and be organised and structured at work
They manage their time and pay attention to detail. They know
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