Administrative Services Associate, Receptionist

We are looking for a Administrative Services Associate, Receptionist for our two offices based in Lucca, that serves visitors welcoming, and directing them appropriately; notifies company personnel of visitor arrival; maintains security and telecommunications system, enhances effectiveness by providing information management support.

Type of contract: internship (6 months). Possibility of employee contract after the internship.

Essential Duties and responsibilities:
- Directs visitors by maintaining employee and department directories and giving instructions- Takes and delivers messages or transfers calls to voice mail- Maintains security by following procedures, monitoring logbook, issuing visitor badges.- Maintains department schedule by keeping calendars, arranging meetings, conferences, teleconferences, and travel.- Assist colleagues with administrative tasks when needed- Keeps continuity among work teams by documenting and communicating actions, irregularities, and continuing needs.- Organizes work by reading and routing correspondence, collecting information, initiating telecommunications- Maintains office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.- Provides excellent customer service- Prepares reports by collecting information

Job Qualifications:
- High school diploma- Verbal and written communication skills- Excellent customer service skills- Knowledge of Microsoft Office, specifically Excel, Outlook, Word, and Microsoft Teams- Great attention to detail and ability to multi-task.- Data entry skills.- Fluent in Italian and good knowledge of English

What do we offer you at CCH Tagetik part of Wolters Kluwer?English classes and full access to E-learning platforms such as Pluralsight, LinkedIn Learning and Udemy.- Continuous training plans provided through in-person courses, certifications, training-on-the-job, webinars.- Performance plans where we would like to determine which career path you prefer to follow. Annual performance and salary reviews.- Community and teambuilding events like the global code games, network events and Wolters Kluwer value days.