E-commerce Operations and Digital Supply Senior

2 mesi fa


Lombardia, Italia Confidenziale A tempo pieno

Presentazione dell'azienda

The Armani Group is one of the leading fashion and luxury goods groups in the world today with 10,500 direct employees, 12 production plants and more than 2,704 boutiques in 60 countries around the world.

It designs, manufactures, distributes and retails fashion and lifestyle products including apparel, accessories, eyewear, watches, jewelry, home interiors, fragrances and cosmetics under a range of brand names:
Giorgio Armani, Emporio Armani and A|X Armani Exchange.

Descrizione del posto (Mansioni)

Job overview

We are looking for an experienced E-Commerce Operations and Digital Supply Senior Specialist who can support the Digital Business Department to manage the Operations for the E-Commerce websites (inside the Organization and with the third parties) and to ensure the correct availability of data flows and digital assets to the Client touchpoints, focused on the business continuity and on the growth of the Digital Business revenues.

**Responsibilities**:

- Support the management of E-Commerce Operations activities
- Contribute to monitor the E-Commerce warehouses inventory
- Monitor time-to-market and SLA, both B2B and B2C
- Be active part in the establishment of KPIs and measurements to be used across all regions and evaluate improvements
- Manage packaging material replenishment and improvements
- Manage setup and configuration ofpick-up points (warehouses and stores)
- Support and challenge the E-Commerce warehouses Teams and Logistic Teams
- Map out and understand the E2E client Journey and related metrics
- Check data flows and manage troubleshooting, together with IT and Logistic Departments
- Support the management operations activities in marketplaces and e-concessions setup, integration and optimization
- Create reporting
- Manage relationships with stakeholders

Competences
- Proven working experience of minimum 4 years in the similar role
- Strong working knowledge of Microsoft Office (especially Excel and Powerpoint)
- Excellent written and verbal communication skills in Italian and English
- Solid organizational skills including attention to relationships and details
- Proactivity and enterprising spirit
- Methodical, efficient, with multi-task approach and solid time-management skills

Profilo

Competences
- Proven working experience of minimum 4 years in the similar role
- Strong working knowledge of Microsoft Office (especially Excel and Powerpoint)
- Excellent written and verbal communication skills in Italian and English
- Solid organizational skills including attention to relationships and details
- Proactivity and enterprising spirit
- Methodical, efficient, with multi-task approach and solid time-management skills



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