Partner Excellence Associate

7 mesi fa

Torino, Italia 3H Partners A tempo pieno

**Company Description**
At Strategy in Action (SiA) we are a pioneering and rapidly scaling organisation, at the forefront of bridging conventional strategy consulting with a dynamic and innovative enterprise software. The result is the Strategy in Action Programme, our tailored business strategy solution that is delivered by our partner network of Consulting Firms around the world - enabling their clients to build, execute and refine their strategic plans.
The end product of more than 25 years of world-class consulting and academic experience, Strategy in Action has innovation and expertise at its core. The SiA Programme combines a cutting-edge strategy software (the SiA Platform), with hands-on and supportive consulting sessions (Workshops & Coaching), as well as insightful analytics (Data & Insights).
We are uniquely positioned, as our solution is designed to empower consultants and consulting firms to deliver even more value for their clients. This is why we partner with consulting firms around the world - training, certifying and activating them to deliver Strategy in Action across a vast number of industries.
From the sharp-end of manufacturing and defence, through to financial behemoths, the world of elite professional sport and countless industries in between, Strategy in Action is setting the new standard globally for how businesses and their teams build, execute and iterate their strategies - delivering impact and success each step of the way. This is a thrilling opportunity to join an organisation that is expanding globally, reshaping the landscape of strategy consulting and enterprise software.

The SiA Programme is delivered via certified Strategy in Action Partners; expert consulting firms who are trained in the delivery of SiA.
The SiA Programme is fully white-labelled and all elements (the platform, sales support, marketing support, delivery support and more) are provided to our partner consulting firms, enabling them to leverage SiA with their clients.
As a Partner Excellence Associate at Strategy in Action, your main responsibility will be to support and empower our existing Strategy in Action Partners - consulting firms of various sizes and scopes that have been trained and certified in SiA to deliver it with their clients.
You will be a key part of the Strategy in Action Partner Excellence Team - a core and fast-growing component of the Strategy in Action organisation.
The role will be essential to maintaining and enhancing the quality and satisfaction of our Strategy in Action Partners in the UK and other markets, as well as helping them to grow their business with SiA.
Your skills will be crucial in ensuring that Strategy in Action Partners have a smooth and successful experience with SiA, from training them in the SiA Process and Platform, to marketing and sales, through to implementation and execution, providing them with regular feedback and guidance, resolving any issues or challenges, and fostering strong and trusting relationships. Your contributions will also be valuable in driving the continuous improvement and innovation of SiA, by sharing best practices, insights and feedback from Strategy in Action Partners and their end users.
Your Responsibilities:

- You will be assigned a dedicated number of Strategy in Action Partners for whom you will be the dedicated point of contact; our Strategy in Action Partners are consulting firms ranging from boutiques to large organisations with global footprints who have all been trained & certified in SiA to deliver with their clients.
- As the dedicated point of contact for a specific number of Strategy in Action Partners you will be directly responsible for training our partners, supporting them in marketing, engaging prospective clients and ultimately selling SiA to their clients.
- Identify leads and prospects within the existing networks of Strategy in Action Partners as well as leads from other sources and help Strategy in Action Partners to sell SiA, supporting them through the sales process from prospect identification to demo, then proposal, through to negotiation and follow-ups.
- Responsible for co-creating and then delivering on Partner Excellence KPI's (linked to how effectively our partners are trained, activated and ultimately sell Strategy in Action), monitoring and evaluating the performance and satisfaction of Strategy in Action Partners, receiving and providing them with regular feedback and guidance to improve their results and retention.
- Identify and resolve any issues or challenges that Strategy in Action Partners may face during the implementation and execution of SiA, acting as a liaison between them and the wider SiA team.
- Develop and maintain strong relationships with Strategy in Action Partners, fostering a collaborative and trusting environment that enables them to grow and succeed with SiA.
- Contribute to the continuous improvement and innovation of SiA by sharing best practices, insights and feedback from S

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