Logistics Customer Service E-commerce Analyst

3 settimane fa

Sedico, Italia Operations OO A tempo pieno

**WHO WE ARE**
- We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry. _
- With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to “see more and be more” thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world._

**ENVISION YOUR FUTURE JOB**

We are looking for a Logistics Customer Service E-commerce Analyst to join our team of experts and support our Logistics Customer Service team. As a member of our Logistics Customer Service team, you will be responsible for a dual role involving data analysis and logistics customer service activities. This position requires a strong analytical mindset, excellent communication skills, and the ability to multitask effectively. The main focus of the role is to support our ecom operations team by analyzing data, identifying trends and insights useful for operational improvements. As part of the ecom logistics customer service team, you will provide accurate and timely information regarding shipment status and any other logistics-related queries.

These will be your major responsibilities:

- To monitor real time the SAP tables on RTTF to identify anomalies
- To develop reports to help focus attention on critical KPI’s and logistics service levels
- To develop and improve policies and processes and train employees accordingly
- To work closely with internal stakeholders and external business partners
- Escalation analysis and tickets management
- To maintain reports daily for orders monitoring and weekly analysis.

**PORTRAIT OF A PERFECT CANDIDATE**

Each and every one of us lives, breathes and shapes the success of the company.

You know you are a Luxottican when you recognize yourself in our 4 characteristics (imaginative, passionate, entrepreneurial, simple and fast) and:

- You do not see problems, you just see solutions
- You love challenges and you take your responsibility seriously
- You got a Degree in Economics
- You have at least 1 year of experience in complex business contexts and large organizations
- You have strong problem solving skills
- You have solid experience with Microsoft Office software packages, especially Excel, SAP a plus
- You have solid experience in analysis instruments
- You have knowledge of research practices and reporting capabilities
- You are fluent in Italian and English (French is a nice to have)
- Willingness to relocate to Belluno

**WHAT ELSE DO YOU NEED TO KNOW?**

In EssilorLuxottica you have the feeling of being part of a “success story”, no matter where you work in the Luxottica world, you can really make an impact.

Are you ready for this challenge?

If yes, we are waiting for you.

  • Logistics Customer Service E-commerce Analyst

    1 settimana fa

    Sedico, Veneto, Italia Operations OO A tempo pieno

    WHO WE ARE We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that...

  • Logistics Customer Service Retail and Boutique

    2 settimane fa

    Sedico, Italia Operations OO A tempo pieno

    **WHO WE ARE** - We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business...

  • Logistics Customer Service Retail And Boutique

    1 settimana fa

    Sedico, Veneto, Italia EssilorLuxottica A tempo pieno

    WHO WE ARE We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business...

  • Logistics Customer Service Retail And Boutique

    2 mesi fa

    Sedico, Italia EssilorLuxottica A tempo pieno

    WHO WE ARE We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business...

  • Logistics Customer Service Retail And Boutique

    4 settimane fa

    Sedico, Italia EssilorLuxottica A tempo pieno

    WHO WE ARE We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business...

  • Logistics Customer Service Retail And Boutique

    4 settimane fa

    Sedico, Italia EssilorLuxottica Group A tempo pieno

    WHO WE AREWe are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is...

  • Logistics Customer Service Retail And Boutique

    2 mesi fa

    Sedico, Italia EssilorLuxottica Group A tempo pieno

    WHO WE AREWe are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is...

  • Global Logistics Reporting Analyst

    5 giorni fa

    Sedico, Italia Operations OO A tempo pieno

    **WHO WE ARE** - We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business...

  • Logistics Project Analyst

    2 mesi fa

    Sedico, Italia LUXOTTICA A tempo pieno

    Logistics Project Analyst **Date**:May 8, 2023**Location**:Sedico, IT**WHO WE ARE** - We are a highly diverse group of over 80,000 individuals in 150 countries, we are united as one enthusiastic community of dedicated, fun and passionate people. We have always been committed to making the best glasses possibile to enable people to enjoy the beauty of life...

  • Logistics Project Analyst

    3 settimane fa

    Sedico, Italia LUXOTTICA A tempo pieno

    Logistics Project Analyst **Date**:Mar 15, 2023**Location**:Sedico, IT**WHO WE ARE** - We are a highly diverse group of over 80,000 individuals in 150 countries, we are united as one enthusiastic community of dedicated, fun and passionate people. We have always been committed to making the best glasses possibile to enable people to enjoy the beauty of life...

  • Logistics Project Analyst

    1 settimana fa

    Sedico, Veneto, Italia LUXOTTICA A tempo pieno

    Logistics Project AnalystDate:May 8, 2023Location:Sedico, ITWHO WE ARE We are a highly diverse group of over 80,000 individuals in 150 countries, we are united as one enthusiastic community of dedicated, fun and passionate people. We have always been committed to making the best glasses possibile to enable people to enjoy the beauty of life in all its forms....

  • Global Logistics Reporting Analyst

    1 settimana fa

    Sedico, Veneto, Italia Operations OO A tempo pieno

    WHO WE ARE We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that...

  • Sustainability Logistics Analyst

    3 settimane fa

    Sedico, Italia LUXOTTICA A tempo pieno

    Sustainability Logistics Analyst & Project Manager **Date**:Mar 7, 2023**Location**:Sedico, IT**WHO WE ARE** - We are a highly diverse group of over 80,000 individuals in 150 countries, we are united as one enthusiastic community of dedicated, fun and passionate people. We have always been committed to making the best glasses possibile to enable people to...

  • Fulfillment Center Logistics Analyst

    2 settimane fa

    Sedico, Italia Operations OO A tempo pieno

    **WHO WE ARE** - We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business...

  • Fulfillment Center Logistics Analyst

    2 mesi fa

    Sedico, Italia Luxottica A tempo pieno

    WHO WE AREWe are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is...

  • Fulfillment Center Logistics Analyst

    2 mesi fa

    Sedico, Italia EssilorLuxottica A tempo pieno

    WHO WE ARE We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business...

  • Fulfillment Center Logistics Analyst

    2 mesi fa

    Sedico, Italia Luxottica A tempo pieno

    WHO WE AREWe are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is...

  • Fulfillment Center Logistics Analyst

    3 settimane fa

    Sedico, Italia Luxottica A tempo pieno

    WHO WE AREWe are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is...

  • Fulfillment Center Logistics Analyst

    4 settimane fa

    Sedico, Italia Luxottica A tempo pieno

    WHO WE AREWe are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is...

  • Fulfillment Center Logistics Analyst

    4 settimane fa

    Sedico, Italia EssilorLuxottica A tempo pieno

    WHO WE ARE We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business...