Audio-visual Technician

**CALL FOR EXPRESSIONS OF INTEREST - VACANCY ANNOUNCEMENT***: 2301416

Audio-Visual Technician (Team Supervisor)

Job Posting: 16/May/2023

Closure Date: 31/May/2023, 4:59:00 PM

Organizational Unit: CSG

**Job Type**: Staff position

Type of Requisition: General Service

Grade Level: G-6

Primary Location: Italy-Rome

Duration: Fixed-term: 1 year with possibility of extension

Post Number: 2009540

CCOG Code: 2205
- Staff in the General Service category are recruited locally from the Primary Location area, which is where the office is located._
- **FAO is committed to achieving workforce diversity in terms of gender, nationality, background and culture**

**- Qualified female applicants, qualified nationals of non-and under-represented Members and persons with disabilities are encouraged to apply**

**- Everyone who works for FAO is required to adhere to the highest standards of integrity and professional conduct, and to uphold FAO's values**
- **FAO, as a Specialized Agency of the United Nations, has a zero-tolerance policy for conduct that is incompatible with its status, objectives and mandate, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination**

The Food and Agriculture Organization of the United Nations (FAO) contributes to the achievement of the 2030 Agenda through the FAO Strategic Framework by supporting the transformation to MORE efficient, inclusive, resilient and sustainable agrifood systems, for
_better production_,
_better nutrition_,
_a _
- better environment,_ and
_a better life_, leaving no one behind.

**Organizational Setting**

The Governing Bodies Servicing Division (CSG) provides support to the Secretariat of the Conference and the Council, and supports all Governing and Statutory Bodies of FAO. It houses the Multilingualism expertise of the Organization, delivering corporate language goods and services. CSG also provides Protocol and Meetings services to the Organization.
The Meeting Services branch (CSGM) carries out the scheduling and programming of all physical, virtual and hybrid meetings of the FAO Governing and Statutory Bodies, FAO corporate events, informal meetings and other meetings. It is responsible for overseeing and supporting the planning and provision of logístical and audio-visual facilities for the conduct of such meetings.

The position is located in the Meeting Services branch (CSGM) of Governing Bodies Servicing Division (CSG) at FAO headquarters in Rome, Italy.

**Main Purpose**

The Audio-Visual Technician (Team Supervisor) coordinates high-level and specialized audio-visual services. He/she ensures quality, transparency and consistency of audio-visual service delivery, requiring in-depth knowledge of all systems and architectures in FAO corporate meeting rooms as well as other areas (catering, Atrium, terrace) where services are required. The incumbent takes responsibility for coordinating and providing a large variety of support duties related to the preparation and execution of international meetings and conferences held at FAO. The Audio-Visual Technician (Team Supervisor) enhances the image, reputation and performance of the organizational unit, through his/her technical expertise.

**Supervision Received/Exercised**

The Audio-Visual Technician (Team Supervisor) reports to the Conference Officer. Work is performed autonomously, showing a high degree of initiative and independent judgment. Supervision received is focused on facilitating service delivery. The incumbent effectively organizes and supervises other technicians and provides relevant guidance and training.

**Working Relationships**

The Audio-Visual Technician (Team Supervisor) maintains a wide range of constant interaction with managers, staff and counterparts both within and outside the Organization to provide and manage audio-visual services. Work relations may be on a high organizational level requiring very good communication and experienced handling of issues. He/she seeks feedback to enhance systems. These matters are often complex, requiring analytic judgment and the ability to lead technical discussions.

**Key Functions/Results**
- Enhance audio-visual services in FAO corporate meeting rooms, identifying requirements and proposing acquisition of equipment and tools and supervising their installation;
- Coordinate and ensure effective delivery of day-to-day audio-visual services, virtual meetings, simultaneous interpretation, web streaming and video conference;
- Manage and coordinate support on virtual platforms for all events and meetings including high-profile and flagship projects;
- Monitor, manage and update Simultaneous Interpretation Equipment (SIE), Web-streaming and supporting systems;
- Ensure maximum uptime and coordinate maintenance activities;
- Plan, supervise, distribute work and coordinate activities related to technical support of audio-visual services, simultaneous interpretation equipment and web streaming;
- Adapt tech