Repair Specialist Chinese Speaking
1 settimana fa
Orario di lavoro:
Full TimeContratto:
CONTRACTORLuogo di lavoro:
MilanoRandstad Italia SpA - Division Inhouse Services is looking for a repair specialistfor a great telco company.responsabilitàMain Responsibilities:
1. Responsible for building up Customer Service supplier competence in repair ofdevices, with specific focus on PC, TV, printer, mobile phone.2. Responsible for repair SPI (Service Preparation Introduction) of new products,arrange training and test for service center for new product repair.3. Responsible management of Customer Service repair related KPI:
bounce repair,unit repair cost, repair tool usage rate, daily monitor KPI, find out operation issues,make improvement plan with supplier, training supplier's agents to achievebusiness target.esperienza1 annocompetenze At least 2 years of repair experience, experience in PC repair is mandatoryExpertise in technology and strong interest in repair of devicesFluent knowledge of Chinese and English is mandatoryStrong willingness to learnStrong inclination towards team working;Willingness to challenge him/herself to pursue personal growthStrong initiative spirit - Be leader, not followerAbility to think independentlyContract:
1. Responsible for building up Customer Service supplier competence in repair ofdevices, with specific focus on PC, TV, printer, mobile phone.2. Responsible for repair SPI (Service Preparation Introduction) of new products,arrange training and test for service center for new product repair.3. Responsible management of Customer Service repair related KPI:
bounce repair,unit repair cost, repair tool usage rate, daily monitor KPI, find out operation issues,make improvement plan with supplier, training supplier's agents to achievebusiness target.Requisiti:
At least 2 years of repair experience, experience in PC repair is mandatoryExpertise in technology and strong interest in repair of devicesFluent knowledge of Chinese and English is mandatoryStrong willingness to learnStrong inclination towards team working;Willingness to challenge him/herself to pursue personal growthStrong initiative spirit - Be leader, not followerAbility to think independentlyContract:
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