IT Demand Specialist
6 mesi fa
**Company Description**:
The subsidiary IT Demand Specialist captures business demands and contributes to and/or manages business driven projects in close alignment with the local business, the IT Manager and the Area IT. The person maintains an up-to-date and secure landscape of local services and acts as stand-in for the IT manager and the IT team. The IT Demand Specialist leverages Red Bull’s overall IT guidelines and standards and IT service management processes. Finally, the person is responsible for the day-to-day IT support of end-users, focusing on business processes improvements and continuously working towards an improved end-user and business satisfaction with IT services.
**Business **Relationship** Management**
- Establish and maintain a strong relationship with the different stakeholder of the local business departments and colleagues of the Area IT Europe and the global IT.
- Leverage this relationship to identify business needs managing their expectations.
- Embrace our demand process to scope initiatives, derive options and push for an internal alignment and transparent decision making.
- Track initiatives throughout the execution, ensure the initial scope and demand objectives met and the delivered output hits desired quality baselines.
**Project and IT Management**
- Drives the project planning process for new demands with stakeholders.
- Aligns local business needs and demands pro-actively with the IT Manager (aiming to promote and push for global/regional instead of local IT solutions).
- Supports local IT and/or business projects, leading defined work-packages.
- Ensures local project tasks deploying global IT services reach highest end-user satisfaction.
- Maintains and improves the release planning process for local services.
- Supports the IT Manager in terms of IT budget planning.
- Take over assignments, leveraging global and area specific project management methods.
- Coordinates external vendors and partners (e.g. MDM, digital signage).
- Ensures the landscape (user information, onboarding and training materials, IT documentation) of local services maintained.
**IT Collaboration and IT Service Support**
- Maintains and develops a regular stakeholder alignment, sharing relevant information for IT services and capturing requirement and development ideas.
- Collaborates improvement, simplification ideas or limitations in current services, processes & tools effectively for a fast and qualified alignment among IT peers (local, IT Area, remote Service Desk).
- Ensures a professional end-user IT onboarding (leveraging and contributing global standards).
- Ensures a professional and regular IT service communication towards end-users.
- Organizes and/or executes IT security trainings as well as useful end-user IT service trainings.
- Supports local end-user account, access and permission administration for relevant services.
**IT Workplace and Infrastructure Tasks**
- Acts as stand-in and backup for the local IT team
- Supporting end-user device roll outs, maintaining the device life-cycle - e.g. replacements for notebooks, mobile devices and peripheral hardware.
- Supports in managing local network infrastructure including events by considering global standards.
- Supports with managing local office infrastructure across the lifecycle (e.g. printers, meeting room equipment including video conferencing devices, office access control, CCTV, etc.)
- Supports the existing equipment purchase process in-line with standards (e.g. vendors, part numbers) and the coordination of the RMA process for client computing and/or backend-hardware components.
**Qualifications**:
IT education or 3+ years equivalent experience
Team-oriented, self-motivated personality, hands-on and flexible personality
Good business process understanding, ability to translate business requirements into IT terms
Strong communicator and relator, tact in dealing with end-users
Strong analytical and problem solve skills towards global IT peers
Solid knowhow in Microsoft Windows and Office, Mobile Devices, Mac, AD, Exchange, Networking and Security Services
ITIL v3 experience, ServiceNow or equivalent tool experience appreciated
Spoken and written English mandatory
**Additional Information**:
-
Demand & Governance Specialist
4 settimane fa
Milano, Italia Carrefour A tempo pienoDemand & Governance Specialist **Data**:19 nov 2024 **Luogo**: F205 MILANO, IT **Società**:Carrefour - Did you know that Carrefour is the first Digital Retail Company in Italy?- Don't miss the opportunity to join an agile, streamlined, digital company, leader in franchising and attentive to the professional development of the people who work there.- The...
-
IT Demand Expert
6 mesi fa
Milano, Italia GCHCONSULTING srl A tempo pienoFor a leading Company operating in the gaming & betting field we are looking for a **INTERNATIONAL IT DEMAND EXPERT** **Posizione**: - You will be part of the International IT Demand and Operation department and you will report to the International IT Demand Manager; - You will give constant support to the International Online Business Development team in...
-
IT Finance Specialist
6 mesi fa
Milano, Italia LHH A tempo pienoPer azienda cliente, multinazionale operante nel settore dell'editoria siamo alla ricerca di un IT Finance Specialist da inserire all'interno del team IT. Rappresenterà il collegamento diretto tra la Direzione IT e le aree di Business, fungendo da funzione di riferimento sui processi contabili nell'interazione con gli stakeholder aziendali in merito alle...
-
It Demand Expert
5 giorni fa
Milano, Italia Gchconsulting Srl A tempo pienoFor a leading Company operating in the gaming & betting field we are looking for a**INTERNATIONAL IT DEMAND EXPERT****Posizione**:- You will be part of the International IT Demand and Operation department and you will report to the International IT Demand Manager;- You will give constant support to the International Online Business Development team in order...
-
Demand Planning Specialist
3 settimane fa
Milano, Lombardia, Italia Freudenberg Group A tempo pienoFreudenberg Group is a global technology company seeking an experienced Demand Planning Specialist to join our team in Milan, Italy. Salary: €60,000 - €80,000 per year.Job Description: As a Demand Planning Specialist, you will be responsible for analyzing historical data, market trends, and sales inputs to accurately predict future demand and prevent...
-
Milano, Italia Amplifon Group A tempo pienoAmplifon is the global leader in the retail hearing care industry.Over 20,000 professionals in 26 countries, coming from more than 100 different nationalities, work every day in a global network of 9,500 points of sales to empower thousands of people to rediscover all the emotions of sound.In Amplifon we believe people are the most important component of our...
-
Milano, Italia Techyon S.R.L. A tempo pienoTechyon è il primo Head Hunter esclusivamente specializzato nella ricerca e selezione di professionisti senior e manager nel segmento Information Technology.I nostri Recruitment Engineer selezionano i migliori profili IT per prestigiose società di consulenza informatica, banche, aziende di servizi, gruppi manifatturieri, start-up di eccellenza e digital...
-
Demand & Supply Planning Support
7 mesi fa
Milano, Italia Red Bull Gruppe A tempo pienoWithin the Operations department, the Demand & Supply Planning team is responsible for creating the demand plan with 18 months horizon and transform it in a supply plan for production. The Demand & Supply Planning Intern will provide support in the demand and supply planning process for finished goods and promotional materials, improve the accuracy of the...
-
Demand Planning Specialist
3 settimane fa
Milano, Italia Ingenico Group A tempo pienoIngenico Overview Ingenico is the global leader in payments acceptance solutions.As the trusted technology partner for merchants, banks, acquirers, ISVs, payment aggregators, and fintech customers, our world-class terminals, solutions, and services enable the global ecosystem of payments acceptance.With 40 years of experience, innovation is integral to...
-
Digital Demand And Delivery Specialist
1 mese fa
Milano, Italia Gi Group S.P.A A tempo pienoQiBit , divisione ICT di Gi Group S.p.A., è specializzata nella selezione, formazione, inserimento e sviluppo professionale dei profili IT per il mercato italiano. Il nostro obiettivo è generare valore e crescita professionale per le nostre persone e garantire la sostenibilità nei progetti IT dei nostri clienti e partner tecnologici. Per SAIPEM SPA ,...
-
Milano, Lombardia, Italia Red Bull A tempo pieno**About Us**:At Red Bull, we are seeking a highly motivated and detail-oriented individual to join our Demand & Supply Planning team as a Demand Planning and Supply Chain Support Specialist. This role will provide critical support in ensuring the accuracy of our demand plan and supply chain processes.**Job Summary**:We are looking for an analytical thinker...
-
IT Support
6 mesi fa
Milano, Italia Sharp Brains Ltd A tempo pienoSharp Brains is an IT Services & Solutions Provider based in the UK. We offer on-demand and managed technical support around the globe and around the clock. Our mission is to deliver IT Services & Solutions Globally, and our vision is to be the most innovative IT Managed Services Provider. Our values are Trust, Grow Confidence, and Expertise in a safe and...
-
Specialista in Gestione dei Progetti IT
2 settimane fa
Milano, Lombardia, Italia Azienda Trasporti Milanesi S.P.A A tempo pienoDescrizione del LavoroL'Azienda Trasporti Milanesi S.P.A. cerca un Specialista in Gestione dei Progetti IT per l'Area di Demand Management e Gestione Portfolio Applicativo.Il candidato ideale sarà un professionista con esperienza in attività di Project Management, in grado di gestire progetti IT nel loro ciclo di vita, dalla fase di preparazione fino al...
-
Demand & Supply Planning Support
3 settimane fa
Milano, Italia Red Bull A tempo pienoWithin the Operations department, the Demand Supply Planning team is responsible for creating the demand plan with 18 months horizon and transforming it into a supply plan for production.The Demand Supply Planning Intern will provide support in the demand and supply planning process for finished goods and promotional materials, improve the accuracy of the...
-
Demand & Supply Planning Support
3 settimane fa
Milano, Italia Red Bull A tempo pienoWithin the Operations department, the Demand & Supply Planning team is responsible for creating the demand plan with 18 months horizon and transforming it into a supply plan for production. The Demand & Supply Planning Intern will provide support in the demand and supply planning process for finished goods and promotional materials, improve the accuracy of...
-
Demand & Supply Planning Support
6 mesi fa
Milano, Italia Red Bull A tempo pieno**Company Description**: Within the Operations department, the Demand & Supply Planning team is responsible for creating the demand plan with 18 months horizon and transform it in a supply plan for production. The Demand & Supply Planning Intern will provide support in the demand and supply planning process for finished goods and promotional materials,...
-
Demand & Supply Planning Support
6 mesi fa
Milano, Italia Red Bull A tempo pieno**Company Description**: Within the Operations department, the Demand & Supply Planning team is responsible for creating the demand plan with 18 months horizon and transform it in a supply plan for production. The Demand & Supply Planning Intern will provide support in the demand and supply planning process for finished goods and promotional materials,...
-
Demand & Supply Planning Support
5 giorni fa
Milano, Italia Red Bull A tempo pieno**Company Description**:Within the Operations department, the Demand & Supply Planning team is responsible for creating the demand plan with 18 months horizon and transform it in a supply plan for production. The Demand & Supply Planning Intern will provide support in the demand and supply planning process for finished goods and promotional materials,...
-
Demand & Supply Planning Support
3 settimane fa
Milano, Italia Red Bull A tempo pienoWithin the Operations department, the Demand & Supply Planning team is responsible for creating the demand plan with 18 months horizon and transforming it into a supply plan for production. The Demand & Supply Planning Intern will provide support in the demand and supply planning process for finished goods and promotional materials, improve the accuracy of...
-
Demand Planning Analyst
7 mesi fa
Milano, Italia PPG A tempo pienoAs Demand Planning Analyst you will be part of EMEA Refinish Demand Team, managing the demand planning and forecasting activities for the Refinish made or procured items, aiming to meet the Forecast Accuracy target and to contribute to the achievement of service’s and working capital’s targets. **Responsibilities**: - Manage demand plans of specific...
