Destination Manager

**Company description**:
We have a fantastic opportunity at Jet2holidays to join our Overseas Team in the Naples (based in Sorrento) as Destination Manager.

Reporting to the Regional Manager, the Destination Manager will work as part of the Jet2holidays Overseas Management Team and have responsibility for the planning, performance and service delivery of Jet2holidays across the destination.

As part of the Overseas Management Team, you will be responsible for overseeing and driving the performance of a large team and service delivery of Jet2holidays across the Naples (Sorrento). Assisting our local agents in line with our agreed service levels, operations and ensuring that company policies, procedures and values are followed at all times.

**Job description**:
Part of your role will be to carry out regular visits to all resorts within the destination, to ensure KPI's are being achieved by working with key stakeholders and providing ongoing coaching and development of the overall team. You will also ensure that branding guidelines are adhered to and that updates are distributed as and when required.

**Required profile**:
To be successful in this role you will have proven customer service and operational management experience gained from working within a tour operator, along with excellent team leadership and motivational skills. You'll also be confident in dealing with difficult situations and taking them to a positive conclusion.

**What we offer**:
You will ideally already be living the destination, with the relevant right to work documents in place and speak the local language confidently, as well as being fluent in English.

To be successful in this role you will already be a driver with your own transport.

In return, we offer an excellent salary on a local contract combined with excellent opportunities for progression in a growing business.