Product Specialist
2 settimane fa
What we’re looking for
Key Responsibilities
Business Analysis
Scoping and Planning
Participation in planning for global and Italian edition (roadmap).Collect, synthesize and prioritize customer feedback, using a combination of live customer feedback sessions, review of local change requests, review of product suggestions and additional feedback mechanisms. Once synthesized and priorities the regional lists are then submitted to the Global Review group for Release consideration and allocation.
Product Localization
Understanding of local requirements, both from tenders, national and regional laws, customers, colleagues; requirements for core releases as required.
Configuration of product to meet local needs; production of tactical field documentation including install documentation, localized release notes, checklists, content for customers and internal training and local edits for fact sheets for all products.
Collaborating with implementation team during phases like scoping, product presentations and requirement analysis, as well as GoLive support.
Product Enhancement
Develop use cases or product requirements and functional requirements for new functionality. Participate in project teams with developers and other key staff to develop new functionality for the product. Works closely with end users and internal staff to understand workflow processes that impact change request requirements to ensure implementation of developed changes satisfy stated needs.
Release Deliverables
Prepares and delivers product material, product presentations and demonstrations as needed to support knowledge sharing, learning, and customer requirements.
Skills and Experience
- At least 8 years practical healthcare domain experience
- Demonstrated understanding of departmental interdependencies and workflows in Italian healthcare
- Background working with a healthcare IT vendor or consultancy in a similar role is ideal
- Fluency in Italian and English languages
- University Degree in either a Medical domain or Health Informatics preferred.
When you would start
Our teams are constantly growing, but we are passionate about finding the right fit, even if that takes a little longer. Let us know if you have a specific timeline, and we’ll work with you.
Where this role is based
We are committed to providing a healthy work-life balance and have implemented a hybrid work model. We encourage our employees to be in the office at least three days a week.
Our software is in use in over 80 countries around the world, and we serve our customers from 35 global office locations. This role is based in Milan, Italy.
Why you should join us
We pride ourselves on being competitive in terms of offer package, bonuses and benefits, as well as attentive to our employees' well-being. At InterSystems, you'll find great company culture and a positive environment where relationships and ideas truly matter.
How to apply
At InterSystems, we’ve been hiring bright, passionate problem solvers to drive innovation for over forty years. Our leaders care about our people, and are strongly involved in the hiring process.
On the fence or want to learn more? Check out our website or LinkedIn pages
**Job Types**: Full-time, Permanent
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