Sales Associate

6 giorni fa

Torino, Italia Hermès Italie A tempo pieno

General Role

Main responsibilities

**The Sales Associate is responsible for**:

- Welcoming the clients, showing an active role on the selling floor;
- Listening and identifying their needs, ensuring that each one receives an excellent and professional service throughout;
- Being Storyteller, suggesting and surprising, delivering quality and consistency of service to develop client relationships and sales services;
- Guiding the clients towards their choice by responding to their objections and understanding what best corresponds to their wishes;
- Accompanying the clients till they leave the store holding the Orange Bag;
- Preparing for the future, building up and maintaining a loyal Clientele;
- Ensuring stock replenishment at all times and reporting shortages.

Profile
- Bachelor’s degree preferably with a linguistic or fashion/luxury focus;
- Fluency in Italian and English. A third language knowledge will be considered an advantage;
- Sales background: at least three years of experience in the direct sales to clients, preferably in a luxury good boutique.

Hermès engages positive and passionate people who own the following requirements:
- Excellent interpersonal and communication skills, with a customer service orientation;
- Team player mentality to build meaningful relationships and ability to work autonomously;
- Availability, flexibility and dynamism to function in a high-pace environment;
- Determined to be part of an innovative retail project, for which is required passion, motivation for selling and a strong aesthetic sense.

Additional InformationAbout the Hermès Group

Hermès was born in Paris in 1837 as a laboratory of harnesses and saddles for horses: since then, six generations of artisans have explored new crafts, animated by a creative impulse, combined with beautiful and processed with care material.

Today Hermès is an international group committed to innovation in a subtle harmony between past, present and future. It is a company founded on high standard values of dedication to excellence and authenticity of its objects. An independent family house that pursues its French artisan tradition: Hermès creates, sells and manufactures beautiful, useful and durable objects.

The company brings together more than 17.000 employees in 50 countries; the Italian branch is located in Milan and provides the local support and management to the 11 Stores present in the country and to the Boutique in Athens, Greece.
- Contract type:
Regular position
- Country:
Italy
- City:
Torino
- Job:
Retail
- Experience:
Minimum 3 years
- Company:
Hermès Italie

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