Customer Care Specialist

7 mesi fa

Agordo, Italia Operations OO A tempo pieno

**WHO WE ARE**

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. The Company brings together the complementary expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, to create a vertically integrated business that is uniquely positioned to address the world’s evolving vision needs and the global demand of a growing eyewear industry.

With over 180,000 dedicated employees in 150 countries driving our iconic brands, our people are creative, entrepreneurial and celebrated for their unique perspectives and individuality. Committed to vision, we enable people to “see more and be more” thanks to our innovative designs and lens technologies, exceptional quality and cutting-edge processing methods. Every day we impact the lives of millions by changing the way people see the world.

**ENVISION YOUR FUTURE JOB**

We are looking for young, motivated, curious and enterprising talents to join us at our Operations Headquarter in Agordo (BL), where the history of our Company got started.

As Customer Care Specialist, you will join the Customer Service Team and support your collegues in the following activities:

- Answering incoming calls promptly and professionally
- Assisting customers with inquiries, concerns, and product-related questions
- Resolving customer issues efficiently and effectively
- Collaborating with other team members to ensure customer satisfaction

**PORTRAIT OF A PERFECT CANDIDATE**

Each and every one of us lives, breathes and shapes the success of the company.

You know you are a Luxottican when you recognize yourself in our 4 characteristics (imaginative, passionate, entrepreneurial, simple and fast) and:

- You do not see problems, you just see solutions
- You love challenges and you take your responsibility seriously
- You believe that without your team nothing is possible
- Did you work or study abroad? This is great
- You can’t survive without your Ray-Bans, and Oakley, and Vogue, and Persol

**WHAT ELSE DO YOU NEED TO KNOW?**

In Luxottica you have the feeling of being part of a “success story”, no matter where you work in the Luxottica world, you can really make an impact.

Are you ready for this challenge?

If yes, we are waiting for you

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