Operations Manager
6 mesi fa
Posizione: Operations Manager (OPS Manager) Ginevra
Luigia Group è un leader nel settore della ristorazione, noto per la qualità e l'autenticità della sua cucina italiana. Con un ambiente dinamico e in continua crescita, siamo alla ricerca di un Operations Manager esperto e appassionato per unirsi al nostro team.
Descrizione del lavoro:
L'Operations Manager sarà responsabile della supervisione e del coordinamento delle operazioni quotidiane dei nostri ristoranti. Questa figura chiave lavorerà a stretto contatto con i direttori di ristorante per garantire un servizio eccellente, migliorare l'efficienza operativa e promuovere la cultura aziendale di Luigia.
Responsabilità principali:
- Supervisionare e coordinare le attività quotidiane dei ristoranti del gruppo.
- Assicurare che gli standard di qualità e servizio al cliente siano mantenuti e migliorati.
- Gestire e formare il personale, favorendo un ambiente di lavoro positivo e produttivo.
- Sviluppare e implementare strategie operative per migliorare l'efficienza e la redditività.
- Monitorare e analizzare le performance operative, proponendo miglioramenti e soluzioni.
- Gestire i budget operativi e controllare i costi.
- Garantire il rispetto delle normative in materia di sicurezza alimentare e igiene.
- Collaborare con il team di marketing per promuovere eventi e iniziative speciali.
Requisiti:
- Esperienza di almeno 5 anni in una posizione di gestione operativa, preferibilmente nel settore della ristorazione.
- Eccellenti capacità di leadership e gestione del personale.
- Forte orientamento al cliente e alla qualità del servizio.
- Capacità di lavorare in modo autonomo e di prendere decisioni rapide ed efficaci.
- Ottime capacità organizzative e di problem-solving.
- Conoscenza delle normative igienico-sanitarie e di sicurezza alimentare.
- Disponibilità al trasferimento e alla mobilità sul territorio svizzero.
- Disponibilità a lavorare su turni e nei weekend.
- Laurea in Economia, Management, Hospitality Management o settore correlato (preferibile ma non obbligatoria).
Cosa offriamo:
- Un ambiente di lavoro dinamico e stimolante.
- Contratto a tempo indeterminato e tempo pieno.
- Opportunità di crescita e sviluppo professionale.
- Retribuzione competitiva commisurata all'esperienza.
- Benefit aziendali.
Se sei appassionato di ristorazione e desideri far parte di un gruppo innovativo e in espansione, invia il tuo CV e una lettera di presentazione.
Contratto di lavoro: Tempo pieno, Tempo indeterminato
Benefit:
- Cellulare aziendale
- Computer aziendale
- Supporto allo sviluppo professionale
Orario:
- Turni
Tipi di retribuzione supplementare:
- Bonus
- Bonus annuale
Lingua:
- Inglese (Preferenziale)
Sede di lavoro: Di persona
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