Trade Operations Manager

2 mesi fa


Roma, Italia Pfizer A tempo pieno

Pfizer assume un Esperto ed Appassionato Trade Operations Manager per la Direzione Finance & Business Operations del Sito di Roma.

Perché i Pazienti hanno bisogno di Te

Il Trade Operations Manager supporterà attivamente il team a garantire lo sviluppo e il miglioramento continuo del rapporto con i clienti esterni ed i colleghi delle altre funzioni Pfizer gestendo qualsiasi richiesta riguardante i processi dall’ordine alla fatturazione che migliori il servizio al cliente e promuovi l’immagine di Pfizer in conformità con le normative locali e le linee guida Pfizer.

Le Esperienze chiave del ruolo
- Superuser e Subject Matter Expert riconosciuto a livello locale e punto di contatto per i colleghi del global per i processi ed i sistemi di responsabilità del Trade Operations. Lavorerà in maniera indipendente, agile e flessibile prendendo decisioni relative al proprio ambito di responsabilità e assicurando un periodico allineamento con il proprio manager.
- Punto di contatto primario riconosciuto sia dai Trade Operations Advisor che dai colleghi delle Business Unit e di Market Access per la gestione di richieste atipiche o fuori standard. Partecipazione ai progetti aziendali che ricadono nell’area del Trade Operations. Collaborerà attivamente in team cross-funzionali composti da persone con esperienze e conoscenze eterogenee.
- Partecipazione attiva agli Audit per tutto ciò che concerne i processi ed i sistemi di Trade Operations

Le Responsabilità primarie

Operations Management

Responsabile di proporre miglioramenti ed efficientamenti ai processi o ai sistemi del Trade Operations. In alternativa, di identificare i cambiamenti necessari ai processi ed ai sistemi utilizzati da Trade Operations per rispondere ad esigenze di Business o di nuove normative o policy.

Gestione dei lanci prodotto e dei processi non routinari

Il Trade Operations Manager è il punto di contatto primario riconosciuto sia dai Trade Operations Advisor che dai colleghi delle Business Unit e di Market Access per la gestione di richieste atipiche o fuori standard.

Principali azioni da intraprendere:
Supportare e fornire linee guida ai Trade Operations Advisor per casistiche particolari o fuori procedura Partecipare attivamente ai progetti speciali (lanci di prodotto/nuovi modelli commerciali) assegnati garantendo il massimo risultato per l’azienda in continuo allineamento con i colleghi interessati

Gestione Audit, controlli SOX e gestione SOP/WI

Fornire report riguardanti il processo di order to invoice su richiesta del Trade Operations Senior Manager assicurando un monitoraggio appropriato.

Teamworking

Trade Operations Manager deve essere in grado e disponibile a sostituire nelle attività giornaliere un collega Trade Operations Advisor in caso di indisponibilità di breve periodo (Vacanze/Malattia/Permessi). Deve assicurare un buon clima ed il lavoro di squadra nel Dipartimento di Finance & Business Operations.

Che Cosa stai offrendo
- Conoscenza avanzata della lingua inglese
- Ottima conoscenza di Microsoft Office Suite (Word, Excel, PowerPoint)
- Conoscenza avanzata dei processi di gestione dell’ordine, spedizione e fatturazione
- Conoscenza avanzata delle piattaforme di gestione dell’O2C utilizzate in Italia: Condafne, SDI e NSO/APIR
- Conoscenza avanzata dei sistemi ERP (SAP S4-Hana)
- Efficacia ed efficienza nel collaborare in maniera professionale in team cross-funzionali composti da persone con esperienze e conoscenze eterogenee
- Ottime capacità di comunicare e di interagire con i colleghi con un approccio orientato al team
- Forti capacità di gestione dei tempi e delle priorità delle attività in prossimità di scadenze, assicurando comunque lavoro di alta qualità.
- Forte capacità dimostrata in passato di essere in grado di lavorare in maniera indipendente, agile e flessibile e di prendere decisioni relative al proprio ambito di responsabilità assicurando un periodico allineamento con il proprio manager.
- Aderenza ai Valori Pfizer: Coraggio, Eccellenza, Equità e Gioia.

Requisiti Preferenziali
- Laurea
- Approfondita conoscenza in lingua inglese dei termini tecnici di processo O2C e di sistema da utilizzare nella interazione con i team globali del digital e dei team di corporate audit
- Buona conoscenza e provata esperienza di partecipazione attiva a progetti IT sia gestiti localmente che con team internazionali.
- Conoscenza di base di SAP BI, Power BI and Management Reporting
- Costituisce titolo preferenziale l'appartenenza a categoria protetta (art. 18 legge 68/99)

LI-PFE
Purpose
-Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.
-Digital Transformation Strategy
-One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adoptin



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