Internship: Technical Support in Healthcare
5 mesi fa
**Job Title**: Internship: Technical Support in Healthcare
As a Technical Support Intern, you will embark on a dynamic learning journey with Philips IT Health Imaging products, contributing to international project delivery for the EMEA region. Your primary responsibilities will revolve around supporting the end-to-end delivery of monitoring/alerting solutions for Radiology Informatics and related infrastructure elements.
**Your responsibilities**:
- Collaborate with the Technical Services Team in the project delivery setting, assisting in installations and upgrades of Radiology Informatics solutions.
- Support end-to-end delivery of monitoring/alerting solutions for PACS (Picture Archiving and Communication System), RIS (Radiology Information System), VNA (Vendor Neutral Archiving),
- Troubleshoot system failures, document solutions, and ensure efficient service delivery.
- Classify, prioritize, and resolve issues to maintain solution uptime and data safety.
- Customize monitoring tools, produce technical reports, and support the Monitoring Platform roadmap.
**Requirements**:
- Bachelor's or Master's degree in Computer Science, Engineering, or related field.
- Basic technical knowledge in software/hardware solutions, including Windows OS, servers, storage, and troubleshooting.
- Strong analytical skills, attention to detail, and problem-solving abilities.
- Excellent communication skills in Italian and English.
- Knowledge of networking, monitoring tools, databases, virtualization, and scripting languages would be a plus.
- Proactive attitude and ability to work effectively in a team.
This **6-month**, **extracurricular internship** in Genoa, Italy, offers hands-on experience in Technical Support and Radiology Informatics.
**In return we offer you**:
- A full-time, remunerated, Genova office-based extracurricular internship,
- Possibility to use English in everyday activities,
- Building your career in an international company that brings innovations that matter to you,
- Fast-paced oriented work in an international environment.
**About Philips**
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
- Learn more about our business.
- Discover our rich and exciting history.
- Learn more about our purpose.
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