Host/hostess

3 mesi fa

Roma, Italia Marriott International, Inc A tempo pieno

**Job Number** 24176289
**Job Category** Rooms & Guest Services Operations
**Location** W Rome, 26/36 Via Liguria, Rome, Italy, Italy VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management

W Rome is casting for a Host/Hostess

Reporting to the Restaurant Manager, the Host/Hostess will be part of a team of high-level professionals with a strong passion for F&B. Ideally, we are looking for someone to join our family as soon as possible.

**About us**

W Rome redefines the luxury hotel scene of the Eternal City through its informal yet impeccable Whatever/Whenever service and trademark high energy. It is the perfect match for the duality of the Italian, between reverence for tradition and defiance of expectations, a magnetic social hub shedding light on the future of the Eternal City.

**The impact you’ll make**

You know the finest details of our menu and can’t wait to share your expertise with our guests. When they dine with us, your warm greeting, flawless table settings, and your friendly demeanor do not go unnoticed. No matter the day, you set out to provide each guest with a dining experience that will be remembered long after their stay.

A Host/Hostess presents a positive first impression of the establishment's friendliness, excellent service and high standards. The Host/Hostess also greet Guests upon arrival, inform Guests of their wait time, monitor a waiting list, enter Guest names into the computer system, show Guests to their table and bid Guests farewell as they leave.

A Host/Hostess must be able to carry natural conversation with Guests without sounding scripted or intrusive. Additionally, the host/hostess cares for our Guests by refilling beverages and performs light housekeeping duties such as cleaning glasses and menus and ensures restrooms are clean, stocked and orderly. As a member of an energetic team, the Host/Hostess will also need to answer the phones and fill to-go orders when needed.

**What we offer**
- Be part of the dream team of the first W in Italy
- Professional career progression at international level in Marriott hotels at global level
- Discounts on hotel rooms, gift shop items, food and beverage across the company
- Learning and development opportunities online, on the job and in class
- Charity events, Wellbeing activities through the TakeCare program
- Experienced management & motivated and engaging colleagues
- Canteen service and uniform

**What you’ll do**
- Welcome guests and be the W HOTELS brand ambassador; manage guests’ requests and complaints in line with our service culture
- Greet incoming and departing Guests warmly with a genuine smile and eye contact; escort them to assigned dining area; present menus; announce waiter's name
- Use visual cues to seat Guests in either the bar or dining area depending on their preference
- Inform Guest of current promotion and who will be serving them to ensure a smooth handoff to the service staff
- Answer incoming calls to the restaurant and provide appropriate service
- Manage the flow of Guests into the Dining and Bar areas, provide accurate wait times to incoming Guests if appropriate
- Attend to special Guest needs and requests
- Observant to Guests' needs throughout dining experience to ensure they receive high quality service (i.e. notice a drink refill is needed while seating another Guest and ensuring the drink is refilled prior to getting back to the door).
- Protect establishment and patrons by adhering to sanitation, safety and alcohol control policies
- Help dining room staff by setting and clearing tables; replenishing water; serving beverages
- Issue dining charges by verifying orders; calculating taxes; totaling bill for to-go orders
- Receive payments by validating credit charges; approving checks; accepting currency; calculating and issuing change for ToGo orders
- Reconcile cash drawer by proving cash transactions; listing checks and credit card charges for to-go orders
- Contribute to team effort by accomplishing related results as needed
- Follow Standard Operating Procedures and brand identity guidelines
- Comply with all health, safety and hygiene standards and policies.
- Balance the cash register at the start and close of each shift.

Help others when required

**What we’re looking for**
- Possess a good command of English and Italian.
- Great storytelling skills.
- An excellent verbal manner and proven customer service skills.
- Good knowledge of the hospitality industry.
- Good organization skills with an attention to detail.
- A team Player with flexible & positive attitude.
- Passion for the hospitality industry & F&B
- Able to work in a fast paced environment & remain calm under pressure.
- Be able to demonstrate experience in complaint handling. Availability to work late nights, weekends and bank holiday as we operate 365 days a year.

**Connect your passions with a rewarding opportunity**

You’re a food and beverage enthusiast

  • Hostess/host

    1 mese fa

    Roma, Italia La Ménagère A tempo pieno

    La Ménagère che a Roma ha finalmente aperto il suo spazio di rara eleganza in Via Mario de’ Fiori 98,ricerca: **HOSTESS/HOST** con l’obiettivo primario di offrire un’esperienza raffinata e unica per la propria clientela. Le principali mansioni sono: - Gestire le prenotazioni telefoniche, online e in presenza. - Accogliere la clientela, garantendo...

  • Hostess/host

    4 settimane fa

    Roma, Italia Rocco Forte Hotels A tempo pieno

    Hotel de Russie is located between the Spanish Steps and Piazza del Popolo. Everything that's great about Rome is within reach. Since its opening, aristocratic travellers, Russian royalty and renowned artists have all passed through our elegant lobby. With its Secret Garden, Hotel de Russie is a green oasis in the centre of the city and one of the trendiest...

  • Host/Hostess da Bar

    2 settimane fa

    Roma, Lazio, Italia ADECCO ITALIA S.p.A. A tempo pieno

    Posizione lavorativaADECCO ITALIA S.p.A. cerca un Host/Hostess da Bar per il proprio storico locale a Roma, zona Centro Storico. La persona selezionata si occuperà di accogliere i clienti e fornire loro un servizio personalizzato.Mansioni- Accoglienza dei clienti- Servizio al tavolo- Uscita comanda- Gestione clientiRequisiti del candidato- Esperienza minima...

  • Host/Hostess Ai Piani Di Lusso

    2 settimane fa

    Roma, Lazio, Italia Method Job A tempo pieno

    Mansione: Cerchiamo un host/hostess ai piani di lusso presso strutture ricettive di alta qualità situate a Roma. - Esperienza nella mansione (o nelle pulizie generiche);- Documento d'identità valido e/o permesso di soggiorno;.- Disponibilità sabato/domenica/festivi per lavorare nel settore degli alberghi e ristoranti.L'orario di lavoro è di 24 ore...

  • L'Host/Hostess del Successo

    2 settimane fa

    Roma, Lazio, Italia Marriott International, Inc A tempo pieno

    OverviewEdition Hotels unisce il genio visionario dell'albergatore boutique Ian Schrager, il servizio di un hotel di lusso di prestigio mondiale e la portata globale di Marriott International, per creare un'esperienza del tutto nuova nel mondo alberghiero.Ruoli e ResponsabilitàSvolgerai il ruolo di Host/Hostess presso The Rome EDITION. Sarai a disposizione...

  • Host/hostess (Part Time Seasonal Temporary)

    6 mesi fa

    Roma, Italia Marriott International, Inc A tempo pieno

    **N. Posizione** 24058066 **Categoria la Posizione** Food and Beverage & Culinary **Sede** The St. Regis Rome, Via Vittorio E. Orlando, 3, Rome, Città Metropolitana di Roma, Italy VISUALIZZA SULLA MAPPA **Tipologia** Part-Time **Lavora da remoto?** N **Trasferimento?** N **Tipo posizione** Non-Management At the historical St. Regis Rome we are...

  • Host/hostess (Part Time Seasonal Temporary)

    6 mesi fa

    Roma, Italia Marriott International, Inc A tempo pieno

    **Job Number** 24058066 **Job Category** Food and Beverage & Culinary **Location** The St. Regis Rome, Via Vittorio E. Orlando, 3, Rome, Città Metropolitana di Roma, Italy VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management At the historical St. Regis Rome we are casting for a Host/Hostess,...

  • Host/hostess Part Time

    7 mesi fa

    Roma, Italia Marriott International, Inc A tempo pieno

    **N. Posizione** 24024721 **Categoria la Posizione** Food and Beverage & Culinary **Sede** The St. Regis Rome, Via Vittorio E. Orlando, 3, Rome, Città Metropolitana di Roma, Italy VISUALIZZA SULLA MAPPA **Tipologia** Full-Time **Lavora da remoto?** N **Trasferimento?** N **Tipo posizione** Non-Management At the historical St. Regis Rome we are...

  • Host/hostess Part Time

    6 mesi fa

    Roma, Italia Marriott International, Inc A tempo pieno

    **Job Number** 24024721 **Job Category** Food and Beverage & Culinary **Location** The St. Regis Rome, Via Vittorio E. Orlando, 3, Rome, Città Metropolitana di Roma, Italy VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management At the historical St. Regis Rome we are casting for a Host/Hostess,...

  • Host/hostess (Part Time Seasonal Temporary)

    7 mesi fa

    Roma, Italia Marriott International, Inc A tempo pieno

    **Job Number** 24099405 **Job Category** Food and Beverage & Culinary **Location** The St. Regis Rome, Via Vittorio E. Orlando, 3, Rome, Città Metropolitana di Roma, Italy VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management t the historical St. Regis Rome we are casting for a Host/Hostess,...

  • Host/hostess (Part Time Seasonal Temporary)

    7 mesi fa

    Roma, Italia Marriott International, Inc A tempo pieno

    **N. Posizione** 24099405 **Categoria la Posizione** Food and Beverage & Culinary **Sede** The St. Regis Rome, Via Vittorio E. Orlando, 3, Rome, Città Metropolitana di Roma, Italy VISUALIZZA SULLA MAPPA **Tipologia** Part-Time **Lavora da remoto?** N **Trasferimento?** N **Tipo posizione** Non-Management t the historical St. Regis Rome we are casting...

  • Hostess di Sala

    7 mesi fa

    Roma, Italia Ristorante Il Vizio Roma - Hotel Sina Bernini Bristol A tempo pieno

    Sirma Hotels S.p.A. società di gestione alberghiera e ristorativa, con unità locali a Perugia, Milano e Roma, è alla ricerca per Ristorante il Vizio Roma, all'interno del prestigioso hotel Sina Bernini Bristol del seguente profilo: **- Hostess / Host (Roma)** In qualità di **Hostess / Host** sei responsabile di fornire un servizio professionale ai...

  • Host/hostess (Part Time Temporary)

    4 settimane fa

    Roma, Italia Marriott International, Inc A tempo pieno

    **Additional Information** **Job Number**24209370 **Job Category**Food and Beverage & Culinary **Location**The St. Regis Rome, Via Vittorio E. Orlando, 3, Rome, Città Metropolitana di Roma, Italy, 185 **Schedule**Part Time **Located Remotely?**N **Position Type** Non-Management A Host/Hostess presents a positive first impression of the establishment's...

  • Host/hostess (Part Time Temporary)

    4 settimane fa

    Roma, Italia Marriott International, Inc A tempo pieno

    **Additional Information** **Job Number**24209370 **Job Category**Food and Beverage & Culinary **Location**The St. Regis Rome, Via Vittorio E. Orlando, 3, Rome, Città Metropolitana di Roma, Italy, 185 **Schedule**Part Time **Located Remotely?**N **Position Type** Non-Management A Host/Hostess presents a positive first impression of the establishment's...

  • Host/hostess (Part Time Temporary)

    2 mesi fa

    Roma, Italia Marriott International, Inc A tempo pieno

    **Additional Information** **Job Number**24188039 **Job Category**Food and Beverage & Culinary **Location**The St. Regis Rome, Via Vittorio E. Orlando, 3, Rome, Città Metropolitana di Roma, Italy, 185 **Schedule**Part Time **Located Remotely?**N **Position Type** Non-Management **YOUR CHALLENGE** A Host/Hostess presents a positive first impression of the...

  • Host/hostess (Part Time Temporary)

    2 mesi fa

    Roma, Italia Marriott International, Inc A tempo pieno

    **Additional Information** **Job Number**24188039 **Job Category**Food and Beverage & Culinary **Location**The St. Regis Rome, Via Vittorio E. Orlando, 3, Rome, Città Metropolitana di Roma, Italy, 185 **Schedule**Part Time **Located Remotely?**N **Position Type** Non-Management **YOUR CHALLENGE** A Host/Hostess presents a positive first impression of the...

  • Cecconi's Host/hostess

    9 mesi fa

    Roma, Italia Soho House & Co. A tempo pieno

    **Who We Are** We are a collection of members' clubs, restaurants, hotels, workspaces and cinemas, catering to those in the film, media, fashion and creative industries. The company has unique ventures throughout the UK, USA, Canada, Europe and Asia, with new openings planned globally. Soho House is a space for its diverse membership and teams to connect,...

  • Host / Hostess di Front Line con Predisposizione all'Ospitalità

    3 settimane fa

    Roma, Lazio, Italia Humangest S.P.A. A tempo pieno

    Descrizione del RuoloL'host/hostess di front line si occupa di garantire un'esperienza positiva per gli ospiti, mantenendo l'ambiente professionale e accogliente dell'hotel.Compiti PrincipaliAccoglienza degli ospiti e gestione delle procedure di check-in e check-out;Fornitura di informazioni sull'hotel e sui servizi disponibili;Supporto nella gestione di...

  • Host/Venditore di Biglietti per Teatro

    3 settimane fa

    Roma, Lazio, Italia Orienta A tempo pieno

    MASCHERE DI SALARicerciamo un Host/Venditore di Biglietti per Teatro per il nostro teatro a Roma!L'incarico prevede:- La gestione degli ingressi e la verifica del biglietto;- L'accoglienza e l'assistenza agli spettatori;- La gestione del servizio guardaroba;- La distribuzione di materiale informativo.Inoltre, si richiedono:- Esperienza pregressa nel ruolo o...

  • Host/hostess - Pre - Opening

    1 mese fa

    Roma, Italia art’otel A tempo pieno

    **Department**: Food & Beverage **Job Level**:Team Member **Job Type**:Full Time **Hours per week**:40 **Job Reference**:REQ12430 **Date Posted**:28 November If you know **art’otel, **you know we like to do things differently. Our guests come to us for something that goes beyond their usual hotel expectations, and that’s what you’ll do as our...