Department Manager
2 settimane fa
At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, our customers and our communities. This is the core belief that has guided Burberry since it was founded in 1856 and is central to how we operate as a company today.- We aim to provide an environment for creative minds from different backgrounds to thrive, bringing a wide range of skills and experiences to everything we do. As a purposeful, values-driven brand, we are committed to being a force for good in the world as well, creating the next generation of sustainable luxury for customers, driving industry change and championing our communities.**JOB PURPOSE**
- Supporting the Store Manager to drive category performance with supervision of sales team to ensure great customer experiences. Driving sales goal attainment and providing real-time performance coaching to drive the overall Burberry Experience and Burberry Behaviours.**RESPONSIBILITIES**
- Lead sales associates to improve overall selling skills and close sales in order to achieve sales goals and KPIs
- Work to drive sales for an assigned category including partnering with the Store Manager on sell-through, team training on assigned category
- Lead a high performing customer facing and service orientated team. Coach and provide feedback to the team as necessary to ensure all customers serviced in the store are given the full Burberry Experience in line with brand strategies
- Manage the customer flow to ensure the best possible service and that no client is left unattended. Set the pace and standard to deliver excellent service to customers
- Drive partnership on the selling floor between sales associates, specialists, stock and operations team
- Coach “in the moment” and after every transaction and client interaction, reach out to associates to talk through the successes and opportunities and ensure proper follow-through on follow up actions
- Working closely with the Store Manager to develop and retain talented employees, by recognising and rewarding performance through monthly development plans and annual performance reviews
- Lead the integration of new joiners to the business
- Lead by example by delivering the Burberry Experience to customers when necessary
- Partner with Store Manager and Training to take ownership of Burberry Experience training within the store. Use morning and weekly meetings to constantly reinforce key elements of the Burberry Experience through role-play, providing tips and talking through difficulties of individual associates.
- Resolve difficult customer issues and escalate to management when necessary.
- In absence of store management, responsible for processing post-void transactions, authorising promotional discounts and employee sales
- Drive the digital experience in store and use digital resources to communicate whenever face-to-face is not possible.
- Hold a good understanding of the business and effectively communicate needs and ideas to bring the business to next level
- Possess a thorough understanding of company policies and procedures and consistently follow and enforce company guidelines on operations
- Create and maintain an open, positive and harmonious work environment
- Assist with the opening and closing of store which includes securing doors, windows and merchandise, successful alarming of store and POS procedures
- Additional duties as required.
**PERSONAL PROFILE**
- Advanced knowledge of POS system
- Ability to handle complex customer service issues; (i.e. dissatisfied customers, complaints, returns, repairs & after-sales)
- Able to use a fluent and professional dialogue with clients and staffs
- Previous experience with Apple mobile devices and comfortable with the use of digital tools
- 1-2 years previous supervisory or management experience in retail sales
**MEASURES OF SUCCESS**
- Monthly Burberry Experience evaluation score
- Managing performance improvement and development of associates
- Improvement in every KPI within the retail scorecard
-
Department Manager
3 settimane fa
Venezia, Italia H&M A tempo pienoStellenbeschreibung H&M è il brand di moda che offre gli ultimi stili e l'ispirazione per tutti, sempre. I clienti troveranno di tutto, da i capi più fashion e frutto di collaborazioni uniche di designer a elementi essenziali del guardaroba a prezzi accessibili, accessori per completare il look e abbigliamento in grado di ispirare chiunque. Tutte le...
-
Department Manager
2 settimane fa
Venezia, Italia Hermès Italie A tempo pienoGeneral Role The Department Manager reports directly to the Store Manager and actively participates in the development of the store embodying the Hermès spirit of tradition, quality and service. Main responsibilities - Be the link between the team and the manager by a frequent presence on the sales floor - Manage and organize the departments, in keeping...
-
Department Manager
2 settimane fa
Venezia, Italia Hermès Italie A tempo pienoGeneral Role The Department Manager reports directly to the Store Manager and actively participates in the development of the store embodying the Hermès spirit of tradition, quality and service. Main responsibilities - Be the link between the team and the manager by a frequent presence on the sales floor - Manage and organize the departments, in keeping...
-
Head Of Geology Department
4 settimane fa
venezia, Italia F&M INGEGNERIA SPA A tempo pienoF&M Ingegneria Spa is looking for a Manager for the Geology department in the main office in Mirano (VE). The professional will mainly deal with: Drafting of reports: geological, hydrogeological, geomorphological, seismic, environmental and material management reports; Processing of cartographic material and stratigraphic sections; Analysis of urban...
-
Hr Manager
4 settimane fa
Venezia, Italia Aman Group Sarl A tempo pienoHR Manager- Venice, Italy- Human Resources- 1320**Job Description**:**OVERVIEW**The HR Manager is the only employee in the HR Department.He reports directly to the GM.The incumbent in this role is responsible for all administrative and employee relations of the HR department and supports the General Director in all decision relating to strategic,...
-
Hotel Operations Manager
2 giorni fa
Venezia, Veneto, Italia Hosco A tempo pienoAbout the RoleWe are seeking a skilled Hotel Operations Manager to support our General Manager in managing and coordinating the hotel team. The ideal candidate will have at least 5 years of experience as Head of Front Office and/or F&B and/or Meeting Department in International Hotel Companies.Key Responsibilities:Support the General Manager in managing and...
-
Assistant General Manager
1 settimana fa
Venezia, Veneto, Italia Hosco A tempo pienoThe ideal candidate has a higher degree, preferably in Tourism, Hospitality Management or Business Administration. S/he has developed at least 5 years of experience as Head of Front Office and/or F&B and/or Meeting Department in International Hotel Companies. Her/his main functions are: Support the General Manager in managing and coordinating the hotel team,...
-
Store Manager
2 settimane fa
Venezia, Veneto, Italia Iziwork SpA A tempo pienoIziwork è un'agenzia digitale per il lavoro che ti semplificherà la vita. Candidati in pochi click e per ogni evenienza avrai la possibilità di contattare il nostro servizio clienti. Descrizione posizioneIn qualità di leader di Sephora Italia, la Beauty Community più amata del mondo, ti occuperai di: Assicurare il raggiungimento della performance...
-
Housekeeping Manager
4 settimane fa
Venezia, Italia Radisson Collection Palazzo Nani- Venice- Rooms A tempo pienoDo you like keeping up appearances? Can you keep up the pace and run our show? As the standard bearer are you passionate about having pillows plumped to perfection, mirrors gleaming and the team sparkling? Can you keep up the pace and run our show? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can...
-
Night Manager
7 giorni fa
Venezia, Italia Radisson Collection Palazzo Nani- Venice- Rooms A tempo pienoDoes the hustle and bustle of life excite you? Are you able to create a loyal following, whilst handling the pace and keeping your team checked in? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our first class Guest Relations Team is the heart of the house where we...
-
Camper Vehicle Manager
4 giorni fa
Venezia, Veneto, Italia roadsurfer A tempo pienoAbout the RoleWe're seeking a highly motivated and experienced Fleet Care Manager to join our team. As a key member of our operations department, you'll be responsible for the preparation, maintenance, and inspection of our camper vans.As a Camper Fleet Care Manager, you'll work closely with our agents, trainers, and other teams to ensure our high standards...
-
Site Manager
6 giorni fa
Friuli Venezia Giulia, Italia Piper Maddox A tempo pienoSite Manager | Utility-Scale Solar | Bicinicco, Italy€50,000 to €60,000 + Benefits.We#39;re recruiting experienced Site Managers across Italy to execute utility-scale solar construction projects. This is a fantastic opportunity to work for one of the leading IPP#39;s in Europe, contributing to a pipeline of over 3.5GW. With projects up to 100MW in size,...
-
Front Office Manager
3 settimane fa
Venezia, Italia Hyatt Centric Murano Venice A tempo pienoSummary At Hyatt, we believe our guests select Hyatt because of our caring and attentive associates who are focused on providing efficient service and meaningful experiences. This position reports to the General Manager. The Front Office Manager is responsible for all duties of the front desk operation which includes: staff training, inter-department...
-
Hotel Manager
4 settimane fa
Venezia, Italia Antal International Network A tempo pienoFor a 5* luxury hotel in Venice, we are looking for a:Hotel ManagerAs part of the Management team and reporting directly to the General Manager, you will be responsible for leading the effective daily operational management of the hotel services. You will be supervising and coordinating the Heads of Department to drive efficiency of services, achieving and...
-
Hotel Manager
4 settimane fa
venezia, Italia Antal International Network A tempo pienoFor a 5* luxury hotel in Venice, we are looking for a: Hotel Manager As part of the Management team and reporting directly to the General Manager, you will be responsible for leading the effective daily operational management of the hotel services. You will be supervising and coordinating the Heads of Department to drive efficiency of services, achieving...
-
Front Office Manager
7 giorni fa
Venezia, Italia Radisson Collection Palazzo Nani- Venice- Rooms A tempo pienoDoes the hustle and bustle of life excite you? Are you able to create a loyal following, whilst handling the pace and keeping your team checked in? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our first class Front Office Team is the heart of the house where we...
-
Office Manager
3 settimane fa
Friuli Venezia Giulia, Italia TN Germany A tempo pienoSocial network you want to login/join with: Client:Tallahassee Community College Location:Job Category:Finance EU work permit required:Yes Job Reference:a5abfb1bfc2e Job Views:3 Posted:05.03.2025 Expiry Date:19.04.2025 Job Description:MAJOR FUNCTIONThe Office Manager is housed in the Financial Aid Department and will report to the Director. The Office...
-
Restaurant Manager
2 settimane fa
Venezia, Italia Belmond Management A tempo pienoAt Hotel Cipriani, a Belmond Hotel, Venice, we are looking for a talented Restaurant Manager to join our team at the starred restaurant Oro and work along Chef Vania Ghedini under the culinary direction of Chef Massimo Bottura. The Restaurant is open Tuesday to Saturday, only for dinner. This is a seasonal full-time position reporting directly to the...
-
Sales Manager Meter Sector
7 giorni fa
Venezia, Italia CHINT Italia A tempo pienoDepartment**:Direct Sales** Reports to**:Sales& Technical Director** **Main purpose of the job** - Establish Italian business of energy meter products, identifying new market opportunities and customers - Cooperate with marketing manager for marketing event and exhibition activities. Cooperate with product manager for solution and prepare necessary...
-
Site Manager
4 settimane fa
Friuli-Venezia Giulia, Italia Piper Maddox A tempo pienoSite Manager | Utility-Scale Solar | Bicinicco, Italy €50,000 to €60,000 + Benefits . We're recruiting experienced Site Managers across Italy to execute utility-scale solar construction projects. This is a fantastic opportunity to work for one of the leading IPP's in Europe, contributing to a pipeline of over 3.5GW. With projects up to 100MW in...