Circular Sales Specialist

Il nostro team in Ikea To drive extraordinary growth by optimizing the IKEA shopping experience in the As-Is shop, both in?store and online, to secure satisfied customers and increase sales. Motivating and inspiring the department team using knowledge of the IKEA product range and services, the local market and IKEA customers and optimize sales and profitability, by using sales steering and business insights. WHO YOU ARE:

- Ability to create a high commercial performance. Good knowledge of the IKEA product range, including service products. Good knowledge of Selling the IKEA way, Pricing the IKEA way, Understanding Store operations the IKEA way, Range presentation the IKEA way and In-store logistics the IKEA way. Good knowledge of Sales steering. Good understanding of the local market and competition. Good understanding of customer behaviour in an omnichannel retail environment
- A passion for selling, reaching your goals and getting the best for IKEA customers. The IKEA values accurately reflect your own values. - Enjoy working in a fast-paced and omni-channel environment. - Interested in people’s everyday life at home and home furnishing Le tue responsabilità - Ensure the As-Is shop both in store and online, is in excellent shape, fully stocked and presented commercially to secure a good customer experience. - Ensuring that merchandising basics are in place and that we are steering towards the optimal sales channel, and that the IKEA product range is presented in ways that inspire and satisfy customers. Understand and leverage the different IKEA sales and communication channels and IKEA know-how in order to make the best commercial use of this information for different customers. Take responsibility for assigned department's commercial goals and secure that established action plan ensures that any circular or commercial priorities are implemented in the affected unit. Follow up on sales performance and take actions to improve sales performance, by using proven solutions and good examples to identify improvement opportunities. Responsible for implementing & training department co-workers in commerciality and selling, with the goal of increasing commerciality and improving the customer shopping experience in the As-Is shop. Work closely with Selling Team and other functions on improving and optimizing internal product flows to Recovery to ensure optimal effectiveness (Range Change, Launch, Campaigns, Outgoing, etc.)
- Promote the IKEA social and environmental commitment and work with the team to understand how, together, you can contribute to sustainability and circularity. Support the product quality and safety work in the customer meeting point by reporting any potential issues accordingly. As well as to ensure all required product information and warnings are communicated to the customer on products sold through the As-Is Shop. Support the Product Quality & Recovery Manager by indirectly leading the team together with the other specialists, by assigning tasks and supervising the daily operations of the Product Quality & Recovery team when required NICE TO HAVE:Ability to lead business through people by demonstrating strong leadership capabilities. Ability to make things happen by championing flexibility, speed and simplicity. A considered decision-maker with a sound business-mind
- Customer service minded - with the right attitude and behaviour to actively help customers to buy. Ability to engage your receiver and create a commitment for your goals. Work with a high sense of urgency. Applica ora