Lead Service Manager

7 mesi fa

Firenze, Italia Baker Hughes A tempo pieno

**Do you enjoy being part of team that provides high-quality services for our customers?**

**Do you love leading and motivating successful teams?**

**Join our cutting-edge Services Team**

Our team provides industry-leading products and services that optimize the extraction, production and processing of energy. We help a diverse range of customers across the value chain to reduce operating costs and improve productivity. Our team is an essential link between the customer and the business.

**Partner with the best**

As Service Manager you will be responsible for Project Management/ Planning/ Coordinating activities typically in the context of a production or services project to fulfill a customer order or need according to financial/commercial parameters and ensuring customer satisfaction. You will develop an operational year plan for the own department activities, suggest improvements in products, processes and procedures, contribute to plan of larger unit.

As Service Manager, you will be responsible for:

- All activities related to the supervision, organization and execution of a service project, including scope, time, contract (if not covered by a dedicated Contract Manager) cost & quality management. Responsibility for project methodologies and standards including scheduling and control, to fulfill a customer order or need according to financial/commercial parameters and ensuring customer satisfaction.
- Working together with high level people from the business and SPB and EB level. Specifies needs, communicates about project approach and presents outcomes of research done.
- Handling standardized project processes. Guidelines for choosing the right actions. Processes and procedures are frequently updated by other functions and have to be implemented in the department.
- Handling diverse clients in a region. Works on the basis of predefined contracts and frameworks. Some latitude to deviate from those conditions.

**Fuel your passion**

To be successful in this role you will have:

- Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 4 years of experience in Services).
- Minimum of 3 additional years of experience in Services Project Management.
- Strong oral and written communication skills.
- Strong interpersonal and leadership skills. Ability to influence others and lead small teams.
- Lead initiatives of moderate scope and impact.
- Ability to coordinate several projects simultaneously. Effective problem identification and solution skills. Proven analytical and organizational ability.

**Work in a way that works for you**

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone too. In this role, we can offer the following flexible working patterns:

- Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive

**Working with us**

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.

**Working for you**

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:

- Contemporary work-life balance policies and wellbeing activities
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Additional elected or voluntary benefits

**About Us**:
We are an energy technology company that provides solutions to energy and industrial customers worldwide. Built on a century of experience and conducting business in over 120 countries, our innovative technologies and services are taking energy forward - making it safer, cleaner and more efficient for people and the planet.

**Join Us**:
Are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you Let’s come together and take energy forward.

Baker Hughes Company is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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