![Ristorante Il Vizio Roma - Hotel Sina Bernini Bristol](https://media.trabajo.org/img/noimg.jpg)
Waiter/waitress
2 mesi fa
In qualità di **Waiter / cameriere** sei responsabile di fornire un servizio professionale ai nostri ospiti, assicurandoti che la loro visita al ristorante diventi un'esperienza memorabile.
Il tuo ruolo includerà responsabilità chiave come:
- Eseguire tutte le attività necessarie per servire cibo e bevande secondo lo standard del manuale delle prestazioni dell'hotel
- Accogliere e accomodare i clienti e servirli in modo professionale, discreto e personalizzato
- Acquisire una conoscenza approfondita del menù food and beverage del ristorante al fine di assistere e fornire consigli agli ospiti
- Monitorare costantemente la qualità del cibo e delle bevande servite
- Praticare buone relazioni con i clienti, saper rispondere alle domande dei clienti, capacità di gestire un reclamo coinvolgendo il responsabile nelle corrette modalità
- Responsabile del mantenimento degli standard di igiene, pulizia e della manutenzione di tutte le apparecchiature di servizio e dei luoghi di lavoro
- Responsabile di tutti i preparativi del servizio prima, durante e dopo il servizio
- Garantire il minimo spreco, rottura e deterioramento
- Utilizzare attivamente le tecniche di vendita per superare le aspettative degli ospiti
Competenze
Istruzione, qualifiche ed esperienze
Idealmente dovresti avere un diploma / laurea in ospitalità o una formazione professionale in cibo e bevande con precedenti esperienze come cameriere / cameriera in un ristorante ad alto volume. Una buona padronanza dell'inglese e abilità aggiuntive, come il servizio agli ospiti e le relazioni interpersonali, sono essenziali.
Conoscenze e competenze
Nello specifico sono molto importanti le seguenti competenze:
Adattabilità
Puntualità
Attenzione al cliente
Capacità di lavorare sotto stress
Riconoscere le differenze
Assunzione di responsabilità
Lavoro di squadra
Contratto di lavoro: Tempo pieno
Benefit:
- Supporto allo sviluppo professionale
Orario:
- Turni
Esperienza:
- Maitre: 2 anni (Preferenziale)
Disponibilità a lavorare per turni:
- Turno di giorno (Preferenziale)
- Turno serale (Preferenziale)
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