Shift Leader

**About us**:
Leonardo Hotels is well positioned for the future as a long-term secure employer and is looking for personalities

We live our motto **BE YOURSELF**. Conformity, strict regulations and rigid rules have long been history with us. What counts for us is your personality. Nobody has to hide or change for us - just be who you are.

In our colourful and somewhat crazy team - the **Leonardo Family** - your motivation, your opinion and your ideas are in demand.

**What we offer**:

- Support in reconciling work and family life
- Europe-wide employee app "LEAPP"
- Discounts on accommodation and in the restaurants of the Fattal Hotel Group
- Training and development programmes at our Leonardo Academy
- Team events

**Your Profile**:

- **BE YOURSELF** - Be authentic and yourself
- At least 4 years of professional experience at the Front Office, preferably in medium/big city hotels
- Hospitality is in your veins
- Stress resistant, accurate and decisive
- Responsible and able to lead a Team
- Flexible in working on shifts
- Fluent in English and in Italian
- Good knowledge of the main IT systems and booking systems (OTA)
- Good knowledge of the city of Venice, its hidden treasures and lifestyle

**Your Main Duties**:

- You make sure guests feel at home, by providing the best personal service
- Handling administrative tasks
- Scheduling
- Leading the Front Office Team and acting as Front Office Manager when needed
- Contributing to the personal and professional growth of your colleagues
- Being the best example

**Your Contact Person**:
**Sabrina Ligi**

HR Manager Leonardo Hotels Italy & Hungary

T: +39 02 31817 0

Leonardo Royal Venice Mestre

Via Ca' Marcello 6

30172 Venezia