Cedacri Group

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About us:
Cedacri is part of (COMPANY NAME), a community of visionary innovators, dedicated to providing pioneering software and consultancy services to financial institutions, trading firms, central banks, governments, and corporations around the world. We strive to simplify the way people work. We do that by providing workflow and process automation software, as well as providing real-time data and business intelligence to help people make better decisions. We are 13,000+ employees, 60+ global offices, and over 4,800+ customers worldwide.

Your role:
Your duties and responsibilities

Providing customers support on services offered by the company.
Listening to customer needs and provide feedback within the contractual SLAs.
Collaborating with the Help Desk team and with all business units.

Your skills, experience, and qualifications required

Strong relational and communication skills
Ability to handle stress to operate under deadlines
Experience with trouble ticketing systems
Knowledge of database management and Microsoft Office Suite Skills
Good English level

What we offer:
Permanent employment contract.

**Location**:
Assago (MI), Bari (BA), Castellazzo (AL), Collecchio (PR), Verona (VR).

Important notes: