Clinical Application Specialist Ultrasound

6 mesi fa

Milano, Italia GE HEALTHCARE A tempo pieno

**Job Description Summary**: You will be responsible for providing formal technical and clinical training to customers: doctors and bio-medical engineers that have purchased a GE HealthCare Ultrasound product. Responsibilities include on-going post-sale customer support, on-site clinical visits for education sessions.

Responsibilities will include also product demonstrations during pre-sale activities.

Locations: Lombardia, Piemonte, Liguria, Emilia-Romagna, Toscana.

**Roles and Responsibilities**
- Provide technical and clinical information to customer by demonstrating the full range of product features and benefits.
- Monitor and control customer satisfaction through continuing education trainings, optimization of the performances of the GE Healthcare equipment utilized by users.
- Support trade shows and professional conferences by performing GE Healthcare product demonstration and workstation promotion as well as customer training.
- Support product launches and advise the sales force during acquisition.
- Work closely with the Account Managers, as well as other local team members, during multiple phases of the sales and implementation processes, helping to raise and develop commercial opportunities.
- Monitor clinical trends, technologies and product introduction by competitors in order to help building commercial strategies and preference among customers.
- Use product knowledge to assist commercial and marketing teams in developing sales tools.
- Provide post-training reports, regular feedback on customer satisfaction and needs to the internal Sales and Service organization.

**Required Qualifications**
- Master’s Degree in Biomedical Engineer or related.
- Two or more years of experience in medical diagnostic ultrasound devices market
- Easy to establish relationship with people, open and flexible to work outside of the office.
- Willingness to travel extensively within your specified geographic region as well as to nationwide for trainings, sales meetings and tradeshows
- Solid problem solving skills (ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers)
- Proven professional business acumen (experience interfacing with both internal team members and external customers as a part of a solution-based sales process)
- Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve
- Team oriented with a customer satisfaction mindset
- Ability to multi-task effectively and manage multiple priorities at one time
- Strong presentation skills (public speaking and lecture experience desired)
- Ability to communicate effectively using local language

**Preferred Qualifications**
- Technical background on GE Healthcare technology physics, medical etc
- Three or more years of demonstrated clinical scanning skills in specific modality.
- Fluent in English

**Inclusion and Diversity**

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

**Behaviors**

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership - always with unyielding integrity.

**Total Rewards**

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

LI-FG1

**Additional Information**:
**Relocation Assistance Provided**:No

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