Back Office

**INTERNSHIP JOB PROFILE**

**Hiring Company **Cipriani Industria S.r.l (Cipriani Food)
**Internship Position **Back Office & Logistics Intern
**Internship Department **Sales Department
**Reporting to **Sales Support Manager
**Internship Location **Meolo, Venice, Italy
**Internship period **Six (6) months
**Internship Salary (non-negotiable) **€ 500 & meal vouchers

**Key Interfaces Sales department**
- Purchase department
- Warehouses (internal & external)
- Third party logistics vendors
- All other interfaces, as designated by the Company

**Job Purpose/ Key Responsibilities**
**- **Receiving orders from customers and conveying product details (scheduled readiness date, product availability, logistics details Etc.)
- Entering data on the company’s ERP software (Microsoft Dynamics 365 - Business Central), such as: o Orders o Price lists (and verifying their correctness with the Sales Department)
- Coordinating activities with the Company’s main and external warehouses
- Preparing shipping documents, waybills, CMR, export certificates, Etc.
- Monitoring the required timeframe for the preparation of orders, to ensure compliance with the company’s lead time standards.

**Key Performance Indicators Customer satisfaction (ratings and feedback)**
- Responsiveness to external requests (frequency & turnaround time)
- Coordination between Sales and Purchase Department (seamlessness)
- Lead time compliance (success rate)
- Management and Successful Execution of all key responsibilities (as stated in the above-mentioned section)

**Job Knowledge, Knowledge, Skills Qualifications & Educational Requirement**
- High School Diploma
- Added bonus: Relevant formal training from accredited Sales & Logistics institution(s)

**Knowledge, Skills & Competencies**
- Good verbal and written communication skills
- Native (or) High-level Italian proficiency (C1)
- Intermediate English proficiency (B1)
- Good Interpersonal skills
- Capable of analytical approach and problem solving
- Very good computer skills (proficient in OS Microsoft Windows Apps, knowledge of basic shortcuts, capable of operating printers & scanners, good netiquette, Etc.)

**Personal Attributes**
- Excellent time management
- Organized, with a proactive follow-up culture
- Strong sense of intuition and innovation
- Proactiveness
- Curiosity & Openness to learning
- Pragmatic, highly motivated & result-oriented (with a high propensity to achieve goals)
- Autonomy and resourcefulness
- Team player
- Ability to multitask and perform under pressure
- Close attention to detail
- Tech savvy
- A feel for luxury

**Physical & Other requirements**
- Energetic
- Positive attitude
- Always receptive to business needs

**Job Type**: Internship
Contract length: 6 months

**Salary**: €500.00 per month

Application Deadline: 01/07/2023