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Head Cabin Steward/head Butler
1 mese fa
Venice (Italy)The Venice Simplon-Orient-Express (VSOE) is a luxury train service from London to Venice and other European cities. The Venice Simplon-Orient-Express is the most storied set of carriages in the world. It promises to take you not just across Europe, but to transport you back in time. With its polished wood, sumptuous upholstery and antique fixtures, the train epitomises the glamour and elegance of the Golden Age of travel.The Head Cabin Steward/Head Butler supervises the Cabin Stewards/Butlers. He ensures that each member of the staff has the necessary documentation and material to perform their duty in the best possible way.Key Responsibilities:
Maintaining the Companys standards throughout the trip. Supervising the carriage cleaning and mise en place. Supervising the loading and unloading of luggage Controlling the stocks and reconciling salesand cash takings. The Head Cabin Steward/Head Butler must be permanently alert and responsible for the safety and security of guests and staff. Observance and compliance to the Company procedure and the regulations of National Railways and Customs. Requirements Genuinely enthusiastic personality, professional & hardworking with the highest standard of presentation and ability to work on own initiative and as part of a team. Ability to be adaptable, flexible and solution-focused. Excellent command of English. Additional languages would be desirable. Previous hospitality experience within a luxury environment. Ability to communicate with guests in the luxury market to meet their individual needs. Basic knowledge of reception, housekeeping and/or F&B service techniques. Excellent interpersonal skills Further information:
This is a seasonal position. The train runs between March to December. This role is on-board an overnight train. Full training will be given. The work undertaken will be done on a rolling rota system ensuring a fair amount of time for each team member in each role. Required to work throughout the EU and Switzerland.
