Client Consultant

We are searching for experienced talented people that are hungry for personal and professional growth.

He or She will also liaise with internal departments to guarantee a fluid and efficient communication with our external partners and clients.

**If You are**
- Able to handle sensitive / confidential information.
- An excellent communicator in English and a relationship builder.
- Enthusiastic about taking on new challenges and working in a fast-paced environment.
- Highly organized and able to work both in team and independently.

**And You have**
- A previous proven experience in HR administration activities, possibly in an international context
- A previous proven experience with Italian HR & Payroll
- A detail-oriented mindset and a problem-solving attitude
- Fluent knowledge English - written and spoken.
- Knowledge of the labour law matter in Italy is considered a plus.

**Then, You will**
- Develop strong client relationships with project management.
- Be the client first point of contact.
- Communicating with clients to understand their needs and explain the service value.
- Building relationships with clients based on trust and respect.
- Collaborating with internal departments to facilitate client need fulfilment.
- Resolving complaints and preventing additional issues by improving processes.
- Identifying industry trends.
- Acting as a client advocate with a focus on improving the buyer experience.
- Collect, organize, and process documents, such as non-disclosure contracts and agreements.
- Help the HR team creating contract drafts and policies.
- Perform company presentations and demos.
- Hosting onboarding sessions.
- Guide the newly hired employees about how to use the company HR software and policies.
- Creating clear policies and employee handbooks that explain company operations.
- Answer questions from new hires about their contracts and salary.
- Providing reporting and project updates to team lead and/or senior management.
- Prioritizing and managing workload to meet critical deadlines.
- Ensuring compliance with all processes and always maintaining a high level of confidentiality.

Remote working can be a possibility

**Language**:

- Inglese (required)