Maitre

4 giorni fa

Rome, Italia Hyatt A tempo pieno

At Hyatt, we seek caring and attentive associates who deliver efficient service and meaningful experiences.

The Maître is crucial for providing exceptional service and ensuring a high level of guest satisfaction in our luxury dining environment. This role involves leadership in service execution, wine knowledge dissemination, and compliance standards.

Key Responsibilities

Guest Service & Quality

- Offer exceptional service, ensuring a high level of guest satisfaction.
- Utilize strong sales skills with the ability to upsell and enhance guest experiences.

Team Training & Compliance

- Train front-of-house staff on wine knowledge, proper service techniques, and pairing recommendations.
- Ensure compliance with all local and national alcohol laws and regulations.

Qualifications

- Previous experience as a Maître in a luxury hotel or fine dining environment.
- Excellent communication and interpersonal skills.
- Advanced English level (B2+).

Our Values in Action

- Empathy: Listen, respond with compassion.
- Integrity: Speak and accept the truth, honour commitments, take ownership with pride.
- Respect: Be open and honest, value others, collaborate as a team.
- Inclusion: Seek understanding, encourage diverse perspectives, support each other to thrive.

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