IT Support Technician

24 ore fa


Roma, Italia Certified Collectibles Group A tempo pieno

IT Support Technician
Certified Collectibles Group (CCG) is seeking an experienced onsite IT Support Technician to join our IT Department to support our fast-paced domestic and international multi-company organization. General areas of responsibility include sustaining information systems, installation of equipment, and providing technical guidance to employees.
Some of your responsibilities will include:

Answer Help Desk phones and create tickets to track issues
Creating and monitoring support cases submitted via email and web portal
Setup and maintain IT asset inventory
Facilitate creation/maintenance of IT documents
Assist with the coordination of large-scale projects
Maintain documentation of maintenance work and issues when necessary
Provide technical support to local and remote office users on an as-needed basis
Participate in after-hours / on-call support rotation as required

Knowledge and skills that will help you succeed in the role:

Excellent interpersonal communication skills including the ability to communicate between technical and non-technical personnel, both in-person and via telephone.
Technical competence supporting: Windows, Macs, hardware (desktops, laptops, mobile devices/tablets, servers), Microsoft Office suite, and standard packaged software solutions.
A+ certification, or equivalent skill level preferred
Proven time management skills focusing on urgent and overlapping deadlines
High attention to detail and strong organizational skill to manage multiple clients and projects
Availability to travel occasionally to tradeshows

CCG offers competitive compensation in the industry along with career advancement opportunities and a full-time benefits package including health, dental, and vision insurance; 401(k) with company match; paid time off benefits and more. Salary commensurate with experience and ability.
About Us
Certified Collectibles Group (CCG) includes eight of the world’s leading expert services companies for coins, paper money, comic books, stamps and other collectibles: Numismatic Guaranty Corporation (NGC), Numismatic Conservation Services (NCS), Paper Money Guaranty (PMG), Certified Guaranty Company (CGC), Classic Collectible Services (CCS), Authenticated Stamp Guaranty (ASG). Since 1987 the CCG companies have certified more than 100 million collectibles and maintain offices in Sarasota, Florida; London, England; Munich, Germany; Shanghai and Hong Kong, China, and Dubai in the United Arab Emirates.
*Subject to terms and conditions. Ask for details.
#J-18808-Ljbffr


  • IT Support Technician

    1 giorno fa


    roma, Italia Certified Collectibles Group A tempo pieno

    IT Support TechnicianCertified Collectibles Group (CCG) is seeking an experienced onsite IT Support Technician to join our IT Department to support our fast-paced domestic and international multi-company organization. General areas of responsibility include sustaining information systems, installation of equipment, and providing technical guidance to...


  • roma, Italia Hemmersbach GmbH & Co. KG A tempo pieno

    A global IT infrastructure service provider is seeking a Resident IT Technician for onsite support in Rome, Italy. You will manage hardware and software issues, provide desktop support, and ensure seamless operations at client sites. The ideal candidate has experience in End User Support within large corporations and is proficient in English and Bulgarian....


  • Roma, Italia Hemmersbach A tempo pieno

    A leading IT service provider is seeking a Field IT Technician in the Rome area to provide desktop support and end-user assistance for large multinational companies. The role requires 2-3 years of experience in IT support, proficiency in English and Italian, and a valid driving license. Benefits include an internal career development program and meal...


  • Roma, Lazio, Italia Tech Domain A tempo pieno

    We are looking for reliable Freelance IT & Network Support Engineer/Technician (Level 1 & Level 2) to support on-site IT tasks on a contractual basis. This is not a full-time position. Tasks will be shared based on project requirements, and you may accept assignments according to your availability.This freelance contract does not bind either party to ongoing...


  • roma, Italia Hemmersbach GmbH & Co. KG A tempo pieno

    A global IT infrastructure provider is looking for an Onsite Technician in Milano to deliver hands-on technical support for end users. This position offers a 1-year fixed-term contract with the possibility of extending to permanent. Ideal candidates will have over 3 years of experience in Deskside Support and skills in troubleshooting hardware and networks....


  • Roma, Lazio, Italia Tech Domain A tempo pieno

    We are looking for an ONSITE IT & Network Support Engineer/Technician to support Casual Freelancing type tasks in your area. Would you be interested in contractual tasks? you will be paid either on an hourly or daily/half-day basis. Tickets will be dispatched with respect to your area & you may support them as per your availability (weekdays, weekends).Tasks...

  • IT Technician

    3 settimane fa


    Roma, Italia Hemmersbach GmbH & Co. KG A tempo pieno

    Level 2 Desktop Support to End Users on a professional level. Contact us directly if you have any questions about this open job position. 3+ years of experience as a Deskside Support Technician Working technical knowledge to handle service for PCs, laptops, cabling, televisions, projectors, phones, peripherals, and site security equipment. Ability to plan,...

  • IT Technician

    2 settimane fa


    roma, Italia Hemmersbach GmbH & Co. KG A tempo pieno

    Onsite level 2 IT support for your users in hardware and software problems at least 2 years of experience in a similar role Former experience in Enduser Support within large corporations Good English and Bulgarian language skills Experience in OS, Apps and H/W installation and troubleshooting depending on project products Familiar with ticketing system...


  • Roma, Italia Netser Group A tempo pieno

    We are currently seeking an **Onsite Network Support Technician** to provide dispatch services on an as-needed basis. The selected partner will receive **a few service calls per month** to support basic hardware tasks. **Mandatory Skills**: Fortinet/CheckPoint/Juniper/Italian Language **Preferred Skills**: Tufin **Experience**: 4-5 years in firewalling...

  • IT Technician

    1 settimana fa


    Roma, Italia Stefanini A tempo pieno

    **IT Technician** **Key Responsibilities** - Respond to computer related tickets within set KPIs - PC (desktops / laptops) Hardware and software troubleshooting - Read and understand English technical documents (working instructions, standard operating processes) - Ability to resolve Windows 10 & 11 Operating System errors - Device lifecycle management...