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Senior Sales Executive
2 giorni fa
Mission
You will be in charge of generating sales in our Boutique Milan and you may also be assigned to mission/s anywhere in Italy, or in the world.
Main Responsibilities:
SALES ACTIVITIES IN THE BOUTIQUE
- Sustain and further develop Chopard's sales in the Boutique.
- Exceed individual monthly targets set by the Boutique Manager.
- Proactively work on developing HJ sales.
MAINTAIN ALL ASPECTS OF BOUTIQUE OPERATIONS
- Help towards daily / weekly activities of the Boutiques.
- General administrative work.
- Stock checks.
- Completing of sales stats forms and daily sales sheets.
- Display activities / Window dressing
- Opening / closures.
- Insurance requirements checks / attention to Boutique security.
CUSTOMER SERVICE / AFTER-SALES
- Booking in of repairs.
- Estimates approvals.
- Follow-up with clients
- Closing of repairs
CRM ACTIVITIES (SALESFORCE)
- Use of CRM tool (Salesforce)
- Client management: data quality
- Campaigns / opportunities creations
CLIENT PORTFOLIO DEVELOPMENT
- Proactively act to develop the portfolio
- Participate in Chopard events when asked
- Be ready to fulfil specific missions which can be outside the Boutique
- Develop relationships with Italian Chopard Boutiques team members
- Act as ambassador for the brand
- VIP clients management
You may be required to undertake other duties from time to time as we may reasonably
require.
Whilst you will be part of a team and responsible for daily tasks, part of your mission will be to
develop our customer database.
