Sales & Administration Specialist

1 settimana fa

Milano, Italia Volkswagen Group Services GmbH A tempo pieno

Select how often (in days) to receive an alert:

The intern will support the Remarketing Team in achieving business targets by managing activities related to the end-of-contract phase for rental and leasing vehicles. Under the guidance of the Sales & Administration Team, the intern will primarily focus on administrative and after-sales processes for vehicles owned by VW Bank and VW Leasing.

Role and duty

The intern will support the Remarketing Team in the following activities:

- Administration of buy-back sales (RAC vehicles) to the National Sales Company (VGI)
- Confirmation and communication of winners (local process)
- Payment control and monitoring
- Credit checks on buyers (local process)
- Release of sold vehicles (local process)
- Request for ownership transfer and invoicing (local process)
- Assistance in back office operations (e.g. self-billing, visura, customer data update, …)
- Communication and coordination with buyers
- Complaint management (local and second-level VTI process)
- Support to other VTI Italy activities
- Management of wrecks
- Support in B2C processes
- Good knowledge of the Microsoft Office Suite (especially Excel – at least intermediate level).
- Passion for and knowledge of the automotive world
- Good command of the English language
- An interest in AI and emerging technologies is appreciated
- Problem solving
- Ability to work under pressure
- Excellent interpersonal skills
- Precision
- Team-oriented mindset
- Flexibility and openness to innovation
- Responsibility
- Ability to interact effectively with various departments

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