Roma _ Client Advisor

7 ore fa

Rieti, Italia Azienda Anonima Tempo pieno

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For our Boutique in Rome , we are looking for a full-time Client Advisor. She/he will have to provide customers with high quality service by meeting their needs and expectations as well as to spread the philosophy and the culture of the Brand.

Key Responsibilities
- Provide exceptional customer service experience by assisting customers in exceeding their needs, demonstrating an excellent knowledge of the products as well as of history and heritage
- Assist customers accordingly with selling ceremony
- Discuss with clients and give advice on general trends in fashion world and developments in luxury market, showing passion for fashion and luxury products
- Ensure the achievement of the Store goals, enhancing and developing the busi ness
- Build and strengthen relationships with customers by developing CRM and Clienteling strategies
- Build strong team collaborations
- Contribute to maintain the visual display of the products in accordance with visual guidelines
- Help ensuring the products replenishment and physical inventory of merchandise
- Be confident with cashier procedures and after sales management
- Follow Company grooming, accordingly with the Company's standards and policies Key Requirements -Deep passion for fashion and luxury -Experience in a similar role within fashion and luxury retail companies -Ability to drive and exceed individual and store results, as well as excellent commercial awareness and customers' attitude -Comfortable in client face activities and clienteling -Ability to adapt to different customers -Team-playing aptitude -Strong communication skills -Understanding of Retail
- KPIsDigital Ability -Ability to work in a dynamic environment -Fluent in English, a second language will be considered a plus

Roma _ Client Advisor

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