Maitre/Sommelier

Borgo Pignano Florence è un raffinato boutique hotel immerso in un parco di 5 ettari sulle suggestive colline fiorentine, a pochi minuti dal centro storico. La struttura, parte della prestigiosa collezione Relais & Châteaux, offre 32 camere e suite eleganti, una villa privata, una spa esclusiva, una piscina riscaldata, due ristoranti e suggestivi spazi per eventi. Un’oasi di relax e raffinatezza nel cuore della Toscana. Figure ricercate: – Maitre/Sommelier The Maitre Sommelier will assist in providing an exceptional experience to guests, supporting the selection, presentation, and service of wines in accordance with the highest hospitality standards. He/she will manage and supervise the service in absence of another Head of Department. This role requires a passion for wine, a commitment to continuous learning, and the ability to work closely with the restaurant and bar teams to enhance the overall dining experience.

Key Responsibilities
• Manage and supervise the service in absence of another Head of Department
• Assist in curating and updating the wine list, ensuring a diverse and high-quality selection.
• Provide knowledgeable recommendations to guests, enhancing their dining experience through wine pairings and food knowledge
• Serve wine in accordance with established service standards, ensuring correct presentation and glassware use.
• Maintain the cleanliness, organization, and optimal conditions of the wine cellar.
• Monitor and manage wine inventory levels, conducting regular stock checks and ensuring minimal waste.
• Assist in planning and executing wine-related promotions, special offers, and themed events.
• Train and educate restaurant and bar staff on wine knowledge, service techniques, and proper handling.
• Ensure compliance with all health, safety, and sanitation regulations regarding wine storage and service.
• Participate in daily briefings and food tastings to recommend appropriate wine pairings.
• Provide feedback on guest preferences and wine sales trends to support business growth.
• Assist the other Head of Department in order taking. Reports to: Restaurant & Bar Manager

Requirements:
• Previous experience in a similar role or strong background in hospitality with a focus on wine service.
• Basic knowledge of wines, grape varieties, regions, and food pairings; certification (e.g., WSET Level 1 or 2) is a plus.
• Excellent interpersonal and communication skills with a guest-focused approach.
• Strong organizational skills and attention to detail.
• Ability to work efficiently in a fast-paced environment.
• Passion for continuous learning and professional growth in the wine industry.
• Flexibility to work evenings, weekends, and holidays as required.
• Fluency in English; additional languages are an advantage.
• References

What we offer
• fixed-term or permanent contract (grade as per the National Collective Labor Agreement for the Tourism Sector).
• 40 hours per week with rotating days off.
• RAL € 28/30.000,00 on 14 monthly basis
• Wellbeing initiatives and events that promote collaboration and inclusion.
• 50% discount on dining at our sister hotel.
• Training and development activities
• Fringe credit upon achievement of guest satisfaction score
• Company canteen for meals during service.
• Uniform and Uniform cleaning. This position offers an exciting opportunity for a wine enthusiast to develop his/her skills within a dynamic hospitality setting, contributing to an exceptional dining experience for guests. Workplace: Florence, Via Bolognese 89 Potrai effettuare il colloquio di lavoro per queste posizioni al TFP Summit Firenze 2026, presso Il Grand Hotel Baglioni, il 20 Ottobre 2026 dalle ore 09:00 alle 17:00. Se sei iscritto a Job In Tourism, fai il login e registrati nella tua area personale. Altrimenti iscriviti gratuitamente per poter sostenere i tuoi colloqui di lavoro. Ti aspettiamo